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الوظيفة

tebcan.com a leading company working in digital health is looking to recruit “Male Call Center Agent” with the following responsibilities:

Maintaining a positive, empathetic and professional attitude toward customers/patients at all times.

Communicating with customers through various channels. (Tawk, Facebook messages & call center)

Full knowledge of doctors’ appointments & specialties to match patients’ cases to the appropriate doctor.

Responding promptly to customer/patient inquiries.

Keeping records of customer reservations, comments and complaints.

Ensure customer satisfaction and provide professional customer support.

Bachelor’s degree in BA / Marketing or any related field.

Fresh graduate or 1 year experience in the same field.

To have a medical / healthcare background.

Ability to stay calm when customers/ patients are stressed or upset.

Taking the right action while facing a problem.

Able to do at least 250 calls per day to follow up with customers. 

Excellent communication and training skills. 

Presentable and able to communicate with clients 

Good convincing skills. 

Can work Under pressure.

Good English language.

Requirements:

Qualified candidates can send their CVs With “Call Center” in the subject to

hr@tebcan.com

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