Customer Service Representative
About the job
Job description:
Responsibilities
- Provide prompt, accurate, and professional responses to customer inquiries.
- Handle and resolve customer complaints courteously and efficiently.
- Maintain a high level of customer satisfaction by ensuring all queries are resolved quickly and effectively.
- Document and track customer issues using our internal systems.
- Collaborate with team members and other departments to provide comprehensive support to customers.
Qualifications:
- Bachelor’s Degree in Business , Marketing , Communications and any related Field.
- Excellent written English: Ability to write clearly and concisely, with perfect grammar and spelling.
- Ability to work night shifts to match US business hours.
- Previous experience in a customer service role is a plus.
- Strong interpersonal skills and the ability to work as part of a team.
- Ability to work under pressure, meet deadlines, and work on all national holidays.
Apply now:
https://careers.aramex.com/job/Amman-Customer-Service-Representative/1037623501/?
.png)
.png)