OTS EXPRESS IS LOOKING FOR Logistics 

Operation Coordinator

Function: Operation

Reporting to: Operation Manager

Location: Amman, Jordan

We are currently expanding our growing team! We are a logistics and transportation company based in Amman, so our own transport is essential for this role. We are seeking an Operations (Coordinator) to join us and excel in their role. Excellent opportunity to learn while providing your feedback and implementing recommendations to our business processes. A dynamic company culture and growth opportunities are available to the right candidate while gaining vast knowledge and experience in the world of transportation and logistics from one of Jordan’s most established and progressive companies!

Who we are?

OTS EXPRESS was one of the first official mail couriers licensed by the TRC in Jordan.

Handling about 15% of all international e-commerce parcels inbound to Jordan, while covering the entire kingdom, including rural, remote, and border areas with its fleet, OTS manages delivery, storage, and fulfillment on behalf of key couriers, government entities, and global e-commerce players.

Job Responsibilities:

• Scanning, Sorting, and distributing shipments according to areas.

• Ensure all orders are accurately processed into the Order Entry system and follow through from the order booking stage to order closure.

• Coordinate all orders with various departments such as the Shipping, and Logistics teams in resolving related issues to meet customer-requested ship date/ delivery date.

• Maintain delivery slots and ensure deliveries are done as per customer promise.

• Responsible for troubleshooting any concern related to order and delivery.

• Direct and follow-up with incoming and outgoing shipments to ensure prompt delivery to customers.

• Responsible for planning and tracking the shipment according to customer requirements.

• Responsible for the preparation of appropriate and accurate reports for upper management.

• Monitor deliveries and ensure customer satisfaction.

Job Requirements:

• Bachelor's degree in Business administration, Industrial engineering, or any relevant fields

• At least 1 year of experience working in a similar position

• Experienced in Microsoft Office.

• Very good English communication skills.

• The candidate has to be based in Amman.

Interested candidates are encouraged to respond with an updated CV.

[email protected]