مطلوب موظف استقبال للعمل لدى فندق في عمان -مرحب بحديثي التخرج
وصف الوظيفة:
We are hiring a Receptionist
Join our prestigious hotel as a Receptionist and embark on an exciting journey in the hospitality industry
Key Responsibilities:
Greet and welcome guests upon arrival with a friendly and professional demeanor.
Provide exceptional customer service, assisting guests with inquiries, reservations, and check-ins/outs.
Efficiently handle phone calls, emails, and other forms of communication.
Maintain accurate guest records, ensuring confidentiality and data protection.
Coordinate with other hotel departments to ensure smooth operations and guest satisfaction.
Handle guest requests, concerns, and complaints promptly and effectively.
Assist with administrative tasks, such as scheduling, filing, and managing reservations.
Requirements:
- Fluency in English is essential, both spoken and written.
- Previous experience in a customer service role, preferably in the hotel industry.
- Excellent communication and interpersonal skills.
- Ability to multitask and thrive in a fast-paced environment.
- Strong problem-solving abilities and a proactive approach.
- Proficiency in using hotel management software and basic computer applications.
- Professional appearance and a positive attitude.
- Knowledge of additional languages is a plus.
We are located in Amman, Marj Al-Hamam,
* Welcome to recent graduates
* Transportation is not insured
to communicate and send a resume:-
