مطلوب موظف استقبال للعمل لدى فندق في عمان -مرحب بحديثي التخرج

وصف الوظيفة:

We are hiring a Receptionist

‏Join our prestigious hotel as a Receptionist and embark on an exciting journey in the hospitality industry

‏Key Responsibilities:
‏
Greet and welcome guests upon arrival with a friendly and professional demeanor.
‏ Provide exceptional customer service, assisting guests with inquiries, reservations, and check-ins/outs.
‏ Efficiently handle phone calls, emails, and other forms of communication.
‏ Maintain accurate guest records, ensuring confidentiality and data protection.
‏ Coordinate with other hotel departments to ensure smooth operations and guest satisfaction.
‏ Handle guest requests, concerns, and complaints promptly and effectively.
‏ Assist with administrative tasks, such as scheduling, filing, and managing reservations.

Requirements:

• Fluency in English is essential, both spoken and written.
• Previous experience in a customer service role, preferably in the hotel industry.
• Excellent communication and interpersonal skills.
• Ability to multitask and thrive in a fast-paced environment.
• Strong problem-solving abilities and a proactive approach.
• Proficiency in using hotel management software and basic computer applications.
• Professional appearance and a positive attitude.
• Knowledge of additional languages is a plus.

‎‏We are located in Amman, Marj Al-Hamam,

* Welcome to recent graduates
‎‏* Transportation is not insured

‎‏to communicate and send a resume:-

gm@grapevillagehotel.com