Program Manager

Please include a cover letter with your CV

COMPANY DESCRIPTION

Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit us at www.amideast.org.

POSITION DESCRIPTION

Under the direct supervision and guidance of the S. Manager for Partnerships and Grants, the MAP Program Manager manages the administrative, program and technical operations of overseeing the English language training program implemented in three military sites as well as overseeing the work of the S. Officer to support the daily implementation processes of the program. S/He leads communication, planning, quality management, and overall implementation of the program S/He will conduct field visits to the three sites in Jordan on a regular basis for support, quality assurance, and monitoring and evaluation.

RESPONSIBILITIES

Main Duties:

• Oversees all aspects of the MAP program, and handles the implementation of military language and training program on behalf of Amideast ensuring that Amideast and program objectives are met
• Coordinates classroom monitoring with instructors and oversees and coordinates quality assurance activities, including program and curricula reviews, assessment reviews, student achievement tracking, and timely reporting to the donor/partner
• Collaborates closely with other Amideast departments, including regional experts, for support as needed.
• Prepares reports and annual plans, as required by donor/partner
• Monitors program progress, review trainer reports, ensures program outputs are in line with previously agreed objectives to the satisfaction of the client
• Prepares grade sheets, reporting matrix and trainer selection for military programs, both on and off site
• Conducts periodic QA visits to program sites, recommending actions to management, if any;
• Contributes to the creation of new course offerings, the development of tailored curricula, and the selection of appropriate assessment means
• Supports in developing systems for program and student tracking and monitoring
• Coordinates with department colleagues on trainers’ assignments and schedules
• Prepares contract requests for all trainers in coordination with Senior Program Officer
• Conducts orientation for trainers new to the program
• Evaluates feedback gathered by evaluations and recommend improvements/adjustments
• Demonstrate professional behavior at all times
• Demonstrate flexibility and willingness to comply fully with Amideast requirements
• Review program financial performance and adjust indicators as necessary in coordination with Finance and CD
• Other tasks as requested by supervisor or that arise during the course of program implementation

QUALIFICATIONS AND SKILLS

Required

• Minimum of a bachelor’s degree in Education, English language, or a related field
• Minimum of 9 years, 5 years in a supervisory/management position of relevant experience and 4 years of English language teaching experience, preferably in the MENA region and coordinating English language programs and supervising EL Instructors
• Extensive knowledge of English language teaching methods, approaches, and materials
• Strong understanding of financial management, budgeting, and donor/partner reporting
• Experience in curriculum development and assessment planning preferred
• Extensive understanding of life and culture in the United States
• Excellent written and oral communication skills
• Extensive knowledge of current trends in ESL/EFL and ESP
• Proficiency in English is C2 and above (CEFR Level Alignment)
• Proficiency in Arabic, Native Speaker
• Knowledge of Jordanian society, including interests and needs of target communities
• Advanced computer literacy in MS Office
• Must possess advanced interpersonal skills such as strategic thinking, time management, prioritizing responsibilities, problem-solving, cross-cultural understanding, conflict resolution, and excellent oral and written communication
• Ability to work under pressure and meet short deadlines
• Presenting an approachable and professional demeanor
• Service-oriented: Actively looking for ways to help people
• A self-starter, positive work attitude and a team player
• Respects and exercises confidentiality
• Dependable and professional

WORK ENVIRONMENT

The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a full time, temporary, or hybrid basis).

• Computer (laptop)
• Printer/Photocopier/Scanner/Fax
• Telephone

Up to 50% business travel inside Jordan may be needed to support the Program as needed.

The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.

Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.

Amideast provides covered training opportunities for its staff within its current portfolio of offered services and that it invests in the advancement of its staff’s capabilities and skills to better perform at their roles.

Please note only the shortlisted candidates will be contacted. Interviews will be conducted on rolling basis and the vacancy will be closed when filled.

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