Fundraising Officer
About the Children’s Museum Jordan:
The Museum is a national institution registered as an NGO and works in providing informal learning experiences to children aged between 1 and 12 years old. The Children’s Museum receives 300,000 visitors annually from schools and families from all backgrounds. The Museum is located inside the King Hussein Park.
About the position (Fundraising Officer):
Under this position, the candidate will be reporting to the Partnership& Development Manager.
The Fundraising Officer Responsible for maintaining the Children’s Museum donors’/ partners’ database, managing the acknowledgment process, assisting with fundraising communications and providing donor research and analysis. A qualified individual will have excellent proficiency in computer applications, including CRM, in addition to communication skills and the ability to quickly learn and operate in a dynamic environment. Strong assets for this role include experience working with nonprofit organizations and donors.
Duties and Responsibilities
Donor’s/Partner’s Relationship Management Role:
• To build and maintain a database for current and potential donors, partners and grant providers.
• To handle the CRM system in terms of creating accounts, uploading needed data and agreements to the system and managing relevant details.
• To enter all donor data from checks, correspondences and transactions to the donor database on a daily basis and maintain an accurate hard copy and electronic files.
• To update donor contact information to ensure current records are up-to-date.
• To follow up on donor/ partner quota usage and allowances.
• To follow up with the Marketing and Communications Department with respect to donors’ / partners’ visibility, logo placement and marketing material approvals.
• To follow up with related departments on donors / partners’ presence during sponsored events.
• To follow up on donors payments with the Finance Department.
• To prepare partnership progress reports before agreement renewal or as per donors/ partners’ requirements.
• To maintain contact with donor organizations for support and collaboration purposes.
• To contact focal points from different departments to schedule meetings when needed.
• To reply to donor inquiries (by e-mail and phone) in a prompt and courteous manner.
Fundraising, Grant-related and Development Role:
• To attend fundraising meetings.
• To assist in researching funding opportunities, draft proposals and complete grant reports.
• To maintain an up-to-date grants calendar; including donor and sub-grant reporting deadlines, budget vs. actual spending and grant opening, review and closing deadlines.
Other Duties:
• To provide general office support.
• To ensure that office environment and files are neat and well organized.
• To provide support as assigned.
Skills
Qualifications and Communications:
General Skills:
• The ability to handle sensitive/confidential information professionally.
• Problem-solving and analytical abilities.
• Good communication and interpersonal skills.
• The ability to work under pressure.
• Follow-up and monitoring skills.
• Effective writing, verbal and listening skills.
Technical Skills:
• Knowledge of the CRM System.
Qualifications
• Bachelor’s degree in business administration, marketing, finance, development or any related field.
• (2-5) Years of experience.
• Excellent command of English; spoken and written.
• Native Arabic speaker with good writing and reporting skills.
