Call Center Agent

Call Center Agent

الوصف الوظيفي

• Attend and manage formal calls and provide accurate and concise information without any delay.
• Provide accurate information to the caller, catering to all the necessary inquiries.
• provide information to the customer about our products and create lead using proper lead type.
• Build sustainable relationships and engage customers by taking the extra mile.
• Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
• Offer optimum call support service by initiating conversations in a respectful and welcoming tone.

الوصف الوظيفي

المهارات

• Previous experience in a customer support role.
• Efficient in communicating clearly with the caller by following appropriate telephonic etiquette.
• Showing high efficiency along with handling several tasks in the daily routine.
• Good computer skills.
• Polished convincing and negotiations skills.
• Ready to adapt and elevate existing skills based on improvement feedback.

المهارات

تفاصيل الوظيفة

منطقة الوظيفة

الكويت, الكويت

قطاع الشركة

السلع الاستهلاكية سريعة التداول

طبيعة عمل الشركة

صاحب عمل (القطاع الخاص)

الدور الوظيفي

خدمة العملاء ومركز الإتصال

نوع التوظيف

دوام كامل

الراتب الشهري

غير محدد

عدد الوظائف الشاغرة

1

تفاصيل الوظيفة

Job Source