IT Officer P4 – Ouagadougou, Burkina Faso
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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
Are you an experienced Information Technology professional interested in further developing your professional experience while contributing to ending global hunger? Are you passionate about helping those in need? Would you like to join a global organization investing in its people?
If so, an exciting & fulfilling career awaits you! Join our diverse and passionate team that works on varied and international projects directly contributing to saving & changing millions of lives around the globe.
DEADLINE FOR APPLICATIONS
Applications must be submitted by Monday, November 28, 2022 (10:59 PM CET)
WHO WE ARE
The United Nations World Food Programme (WFP), a highly prestigious, reputable & world’s largest humanitarian organization, operating in more than 120 countries and territories, bringing life-saving assistance in emergencies, building pathways to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change and supporting sustainable and resilient livelihoods for a world with zero hunger.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: UN World Food Programme (WFP) and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter.
WHY JOIN US?
- WFP is a 2020 Nobel Peace Prize Laureate
- WFP offers a highly inclusive, diverse, and multicultural working environment
- WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities
- A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe
- We offer an attractive compensation package (please refer to the Terms and Conditions section)
ORGANIZATIONAL CONTEXT
The role is based in our Country Office (CO) at Ouagadougou, Burkina Faso. Interested applicants should note that this is a non-family duty station, and you will not be able to live with your family.
You will report to the Divisional/Regional/Country Director or the designate, under the functional supervision of the Director, Information Technology (IT).
The successful candidate will lead a team and work in partnership with business owners across multiple business areas. The incumbent will establish and manage effective business relationships and provide expert IT advice and innovative solutions that fulfill business objectives. Job holders are responsible for conducting business analysis as well as delivering complex IT solutions.
JOB PURPOSE
Partner with the business to understand its vision, mission, needs, and operating environment in order to manage the transformation of strategic and operational business objectives into solutions exploiting IT capabilities.
KEY ACCOUNTABILITIES (not all-inclusive)
- Participate in Country Office strategic planning and operational decisions to advocate for results and outcomes that are aligned with WFP corporate policies, standards and strategy;
- Set standards for Country Office assistance strategy through effective application of Digital Assistance Services (DAS);
- Review Country Office programme documents (e.g. submitted for Strategic Programme Review and Country Strategic Plans process), providing inputs to incorporate and strengthen DAS components;
- Drive a culture where consistent data are effectively used to take decision and drive the implementation of WFP IT innovative solutions;
- Partner effectively with senior managers to understand their priorities, and provide solutions on all aspects of IT and the delivery of IT services, as well as on strategic and policy issues;
- Work in close collaboration with other UN agencies to align activities, conduct negotiations with common vendors, and maximize possibilities of future inter-agency collaborations;
- Form partnerships with colleagues and partner organizations, to foster information exchange, and obtain agreements to help meet WFP’s service requirements;
- Keep abreast of relevant knowledge and best practices in the IT industry on Business Relationship Management, Business Analysis and IT Project Management, adopt best practices and guidelines and orient towards continuous improvement of the functions.
- Gather and shape business demand, anticipating direction of the business and offering industry, business and technology insights with potential to create value for the business environment.
- Manage business expectations in servicing demand and oversee success of business change initiatives, seeking ongoing opportunities to support or increase the business value from business-provider initiatives and services.
- Enable business change and improve ability of the business to adapt by analyzing business capabilities, defining needs, modeling the business and identifying new opportunities or recommending solutions that deliver value for business priorities.
- Keep abreast of the strategic direction, profile, environment, and needs of the business holistically to identify initiatives or core business process improvements with enabling technologies that allow the business to meet its goals.
- Define and utilize techniques for eliciting, understanding, analyzing, documenting, validating, and communicating business objectives, needs, requirements and process flow to ensure common understanding, agreement and prioritization between stakeholders.
- Manage the delivery of projects to ensure solutions transfer into the business in accordance with established overall project objectives and business strategies and requirements.
- Manage and motivate a team of staff, providing coaching, training and guidance to ensure appropriate development and enable high performance.
- Take responsibility for an equitable and inclusive workplace that incorporates all dimensions of the WFP diversity and inclusion framework.
QUALIFICATIONS AND KEY REQUIREMENTS
EDUCATION:
- Advanced university degree in Computer Science, engineering or other relevant
field, or First University degree with additional years of related work experience
or trainings/courses.
EXPERIENCE:
- At least eight years of relevant progressively responsible experience as a Lead IT professional.
- Experience in engaging senior leaders and managing a team.
LANGUAGE:
- Fluency (Level C) in the English language.
- Fluency (Level C) in the French language
MORE ABOUT YOU
You have:
- Led and coordinated large projects successfully at HQ and field
- Managed large projects requiring innovative recommendations and approaches.
- Built strong relationships with business partners to identify key business issues and identified new/improved IT solutions and services.
- Aligned IT strategies with business strategies and requirements.
- Ability to think strategically and create points-of-view, propositions and solutions to help clients gain value and solve complex,
- High calibre negotiation and motivational skills, with the ability to influence at senior levels within and beyond the organisation;
- Knowledge of cash-based transfers (CBT) programming in humanitarian context.
- Experience working in emergency or developing countries and/or situations.
- Fluency in French
WFP LEADERSHIP FRAMEWORK
These are the common standards of behaviour that guide HOW we work together to accomplish our mission.
| Leads by Example with Integrity | Drives Results and Delivers on Commitments | Fosters Inclusive and Collaborative Teamwork | Applies Strategic Thinking | Builds and Maintains Sustainable Partnerships |
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Lives the WFP values and shows humanity and integrity by role modelling care for others |
Delivers on commitments and adapts readily to change |
Is inclusive and collaborative, and contributes to a culture of learning and personal growth |
Demonstrates commitment to gather perspectives, analyse options and risks, and propose new ways of doing things |
Builds and nurtures external partnerships and collaborates with partners to deliver common objectives |
Different expectations of behaviour are defined depending on your grade and role/responsibilities within WFP.
FUNCTIONAL CAPABILITIES
| Capability Name | Description of the behaviour expected for the proficiency level |
| Governance, Strategy and Architecture | Implements improvements to WFP’s IT governance structure, strategy, and procedures by scanning future industry trends, providing clarity on policies and capturing potential opportunities. Ensures compliance with organisational IT policies and procedures and overall information management strategy. |
| Change Implementation, Project Management, Planning and Optimization | Leverages specialized knowledge of change management processes and tools in guiding others to deliver integrated solutions with minimal delays, issues and cost. Takes full responsibility for the definition, documentation and successful completion of complex projects. |
| Technical Expertise | Utilizes expertise in multiple technical domains and understands how all technical aspects fit together and impact the business; Creates a technically expert organization by implementing action plans to build depth of technical expertise across the function. |
| Requirement Definition & Management | Applies detailed understanding of changing business environment and its impact to confirm requirement specifications for management purposes and develop IT solutions that meet key functional and/or overall WFP objectives.. |
| Strategic Account Management |
Champions a culture in which IT team members actively work with clients and |
| Business Analysis | Serves as an advocate of technology capabilities to support the strategic needs of the business; Collaborates with business to define objectives, conducts feasibility studies to validate business needs and oversees the development and implementation of corresponding solutions |
TERMS AND CONDITIONS
- This is an International Professional position and is open to all nationalities.
- Mobility is and continues to be, a core contractual requirement in WFP.
- The selected candidate will be employed on a fixed-term as well as a rotational contract with a probationary period of one year.
- WFP offers an attractive compensation and benefits package, including basic salary, post adjustment, relocation entitlement, travel, visa and shipment allowances, 30 days’ annual leave, home leave, an education grant for dependent children, a pension plan, and medical insurance. For more information, visit https://icsc.un.org/
- The selected candidate will be required to relocate to Ouagadougou, Burkina Faso to take up this assignment
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
- We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
- Once your profile is completed, please apply, and submit your application.
- Please make sure you upload your professional CV in the English language
- Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
- Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
- Please contact us at [email protected] in case you face any challenges with submitting your application
- Only shortlisted candidates will be notified
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All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
