Social Work Technical Officer – 2 positions

Social Work Technical Officer – 2 positions

Social Work Technical Officer

THE ORGANIZATION:

HI as ORGANIZATION:

Handicap International is a non-governmental organization operating under the brand « Humanity & Inclusion » (HI). HI is an independent and impartial aid and development organisation with no religious or political affiliations operating in situations of poverty and exclusion, conflict, and disaster. HI works alongside people with disabilities and vulnerable people to help meet their essential needs, improve their living conditions, and promote respect for their dignity and fundamental rights. HI has offices in 63 countries; for further information about the association: www.hi.org.

HI Jordan is currently running four projects in different governorates (Amman, Zarqa, Irbid, and Mafraq), covering different thematic such as Rehabilitation; Early Childhood Development; Inclusive livelihood; and Inclusive Education. HI has been working closely with the Jordanian government, especially with the Ministry of Health (MoH), Ministry of Social Development (MoSD), and Ministry of Education (MoE).

Your mission will be under the newly approved project called” Supporting the National Strategy for the De-Institutionalisation of Persons with disabilities in Jordan” where HI support to provide a comprehensive intervention of De-institutionalisation (De-I) and prevention of institutionalization composed of three interconnected pillars: person-centered and inclusive daily care services; home-based family support and community – based services for persons with disabilities and their families. The action will intervene at different levels of the socio-ecological model (individual, family, community, and national / policy levels) in close collaboration with the Ministry of Social Development (MoSD), the Higher Council for the Right of Persons with Disabilities (HCD), and Civil Society Organisations.

The De-I project will support one center in Tafelah, and support the families living in different areas in Jordan based on the beneficiaries hosted or rehosted by their families. The project required the project staff to stay and work in Tafelah for the first six months of the project and move to another governorate to provide the required support to persons with disabilities, families, staff, and partners. HI will provide accommodation for the project’s staff in Tafelah (who lived outside Tafelah), and HI will provide transportation from the Amman HI office to Tafelah and other governorates.

OBJECTIVE OF THE POSITION:

Mission: Under the supervision of the De-I Project Manager and in close collaboration with the Inclusion Technical Specialist. The Social Work Technical Officer will accompany and work closely with the De-I project staff, partners, and relevant stakeholders in the implementation of the project activities and contribute to the project’s MEAL.

Line managed by: De-I Project Manager

Functionally reports to De-I Project Manager, Inclusion Technical Specialist.

Interacts with:

•Internal: Project team, Regional Technical Unit, and Support Services departments (including Logistics, HR, MEAL, and Finance).

•External: Project partners, authorities in the areas of implementation, other stakeholders including local organizations, INGOs, UN agencies in the areas of implementation, and relevant Working Groups.

Responsibilities

Responsibility 1: Contribute to the development of tools for the project implementation

Aim: Ensure the project team and partners are equipped with consistent tools to provide quality personalized support to children and adults with disabilities in compliance with HI technical framework, and protection global standards.

Tasks:

• Contribute to designing a knowledge, attitude, and practice survey (KAP) in order to assess the capacity of residential center staff and other staff involved in the project to respond to the needs of children and adults with disabilities.
• Develop and/or review and adapt technical tools and guidelines related to personalized support for children and adults with disabilities living in the institutions, on the waiting list for institutions, and who are enrolled in the inclusive daily-care centers (early intervention unit), and rehab services.
• Contribute to the development of tools (contextualized or global) and guidance in the form of practical guides, quality monitoring tools, etc.
• Develop contextualized personalized support tools and assess the quality of inclusive case management practices.

Responsibility 2: Contribute to the capacity building of the project team and partners

Aim: Ensure that the project team and partners are trained on different topics, and coordinate different training topics based on training needs assessment and well equipped to ensure qualitative implementation of the project’s activities in a safe environment.

Tasks:

• Contribute to design and provide training and coaching to stakeholder staff including residential center staff, Community Based Rehabilitation (CBR) volunteers, CBR steering committee, CBOs/CSOs on human rights, disability Inclusion, personalized support, Inclusive social protection, inclusive case management, inclusive services, and other topics raised during the project implementation.

• Ensure residential centres staff are trained on different topics based on their field of expertise in link with other HI projects and/ or external training when needed.
• Provide ‘’on the job’’ support and coaching to CBR volunteers involved in the project through regular field visits to ensure close monitoring of activities and provide technical guidance related to the implementation of activities.
• Provide ‘’on the job’’ support and coaching to the HI partners, and residential center staff through regular field visits to ensure close monitoring of activities and provide technical guidance related to the implementation of activities.
• Establishment of an inclusive and safe environment for children and adults living in residential centres or who are on the institutional waiting list that promote gender-equitable norms, non-discrimination, and violence prevention life skills.
• Build the capacities of partners and residential center staff to adopt inclusive reporting mechanisms into the residential centers, as well as referral pathways.
• Produce training and coaching reports and coordinate feedback with the relevant staff and HI partners for continuous staff development.

Responsibility 3: Support the implementation of project activities and ensure qualitative follow-up.

Aim: Ensure that the project activities contribute to positive outcomes for children and adults with disabilities and targeted partners.

Tasks:

• Participate in developing detailed implementation plans for the De-I project activities.
• Function as a Neutral Assessor and as a Case Officer as part of a case management system in the De-I project.
• Function as a mediator, advocate and/or negotiator between the supported person and the service providers if needed.
• Conduct or participate in conducting the beneficiary assessment, family assessment and community assessment when needed.
• Ensure the link between the beneficiaries’ center and their family when requested or needed.
• Develop a service mapping of the service providers available for children and adults with disabilities within the project’s target locations. Ensure engagement and effective coordination between HI and other sectors of intervention including health, MHPSS, legal services as applicable.
• Ensure proper follow-up with the supported staff on the children and adults with disabilities hosted or rehosted by their families based on the personalized/transition plan and adapt it accordingly. And receive appropriate in-home care and community-based support.
• Participate in conducting accessibility assessment and home modification for beneficiary’s family houses when needed.
• Support the creation of a network of families and persons with disabilities for peer-support and facilitate awareness raising sessions on the rights of persons with disabilities, gender equality, etc.
• Propose inclusive activities and participatory methods to ensure girls, boys, women, and men in their diversity contribute to design awareness materials.
• Organize and facilitate peer dialogue discussion between parents in communities on persons with disabilities rights and disability inclusion to enhance understanding and change of attitudes towards positive attitude and perception.
• Provide technical support and recommendations related to the design and implementation of child-friendly and inclusive tools, mechanisms, and report channels within the residential centres.
• Design an inclusive referral pathway based on the information collected (actors, services) to be shared within peer support sessions, CBR steering committee, community dialogues sessions, children and parent’s groups (if any), etc.
• Ensure coordination with the partners through meetings or workshops based on the need.

Responsibility 4: Contribute to the project’s monitoring, lessons learning, and reporting

Aim: Ensure the project intervention remains on the right track and it considers good/bad/successful/failure practices

Tasks:

• Provide regular operational and technical feedback to the Project Manager to monitor and adjust project activities when needed.
• Contribute to technical learning in collaboration with the Project Manager and Specialist, based on good practices.
• Ensure the project activities are implemented according to internal quality and technical standards and propose adjustments or improvements if necessary.
• Contribute to the regular reporting of the technical activities of its perimeter (collecting, analysing, and drawing conclusions from data collected) in conjunction with the project team and the MEAL team.
• Assess and analyse key social inclusion issues from an intersectional perspective (Disability, Gender, and Age) and formulate action around them.
• Collect the source of verification/data for the project activities (attendance sheets, reports, pre-post-test, pictures, etc.
• Contribute to the production of donor reports, activity reports, project reviews, learning exercises, good practices, success stories, case studies, and any other based on request.
• Prepare the logistical needs and financial needs to implement the activities.

Others:

• Confidentiality is required in all these responsibilities.
• Movements to the field are requested upon request

THE SUCCESSFUL CANDIDATE will have:

• Minimum 3 years of experience in the professional field related to social work, and social services in Jordan.
• In-depth knowledge about inclusive case management.
• Know the norms, international legal frameworks, and concepts/technical issues of his/her sector.
• Technical skills in developing and conducting training, and providing on-the-job coaching and capacity building.
• Ability to develop information and awareness materials and facilitate group sessions (parent’s groups, peer support groups, etc.).
• Experience in supporting community-based approaches.
• Promotes participation and cooperation in the activities of its service sector and in multidisciplinary/sectoral work;
• Know the networks of actors and professionals inherent to his/her sector;

Desirable:

• Knowledge and understanding of technical issues concerning social services in Jordan, and the stakeholders and professionals in this sector.

Basic knowledge and understanding of disability concepts.

Cross- cutting skills

• Communication skills and promotion of a person-centred approach.
• Participatory and Non-judgemental approach, respecting other's opinions and valuing other's skills for joint action.
• Identify problems with a strong orientation toward solutions and raise them.
• Ability to collaborate with partners and stakeholders.
• Teamwork, dynamics, and autonomy in work.
• Giving and receiving constructive feedback.
• Have an empathetic attitude. Showing interest in what each person experiences and feels, "putting oneself in the other's shoes" and listening to their needs.
• Can accompany and motivate a person/group.
• Respect deadlines, work under pressure, adaptability, and be flexible.

LANGUAGES (essential)

• Fluent in Arabic
• Excellent English (writing and oral skills)

Ability to speak in public and to give training to various types of audiences.

PROFESSIONAL STANDARDS:

HI workers must adhere to the values and principles outlined in HI Code of conduct. In accordance with these values, HI operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-fraud, bribery, and corruption.

Initial contract will be for a period of 12 months (Renewable) and the position is based in Amman

Basic salary range for the position: 1073 JOD 1510 JOD (salary commensurate with experience and according to internal salary grid).

Handicap International is an equal opportunity employer and particularly welcomes applications from persons with disabilities

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