Senior Restaurant Manager – High End Celebrity Chef Restaurant

2 أكتوبر، 2022

0 3 دقيقة واحدة

الوصف الوظيفي

Our client a luxury 5 star hotel in Doha is looking for a Senior Restaurant Manager to oversee their All Day Dining restaurant specializing in Mediterranean cuisine. It is a very busy restaurant doing between 500 to 900 covers a day breakfast/lunch/dinner.

The ideal candidate should have experience in training staff, team building and manage staff like a fatherly / brotherly figure who has the capacity to lead a team from the front whilst minimizing the staff turnover rate.

Responsibilities

Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations