وظائف الخليجوظائف بيت الخليج
Customer Service Representative
Customer Service Representative
الوصف الوظيفي
- Identify and assess customers’ needs to achieve satisfaction.
- Utilize available resources to offer precise information in a clear and concise manner.
- Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
- Keep records of customer interactions, process customer accounts and file documents.
- Collaborate with the managers to stay informed about changes in company rules and new projects.
- Understand client requirements to identify and resolve any shortcomings or flaws in a product.
الوصف الوظيفي
المهارات
- Prior work exposure in the field of customer support and service.
- Knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.
- Proficient in answering phone calls with professional etiquette and a friendly tone.
- Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
- Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
- Excellent computer skills.
المهارات
تفاصيل الوظيفة
- منطقة الوظيفة
- الكويت
- قطاع الشركة
- تطوير البرمجيات
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 1
تفاصيل الوظيفة
المرشح المفضل
- منطقة الإقامة
- الكويت
- الجنس
- أنثى
- الجنسية
- الدول العربية
