Health Club Manager – InterContinental Cairo Citystars

17 سبتمبر، 2022

0 4 3 دقائق

الوصف الوظيفي

A little curiosity fuels our soul for adventure and experiences. At InterContinental Cairo Citystars, we do more than satisfy our guest’s curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighbourhood, infused with intriguing design and local flavours. Every day brings new discoveries, fresh ideas, and unexpected journeys. Just like our hotels, no two colleagues are the same.

We’re curious about you. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighbourhood story to life? At InterContinental Cairo Citystars, we’re excited to meet spirited characters who can delight the most curious guests. The stunning décor brings the rich tradition and heritage of Egypt into an elegant new hotel. All of the hotels public areas have been carefully & tastefully designed; hand painted lobby ceiling, crystal chandeliers and splendid spiral cases are all part of the hotels stunning décor InterContinental Cairo Citystars is one of more than 4500 Hotels around the World under the umbrella of InterContinental Hotels Group. Our Hotel is located within Citystars complex, where 3 IHG hotels are managed; InterContinental, Holiday Inn and Staybridge Suites. Adjacent to the hotel is Stars Center Mall, a luxurious upscale mall that has over 650 shops offering our guests direct access from the Hotel to the mall. Situated just 7 minutes away from Cairo International Airport, 10 minutes away from the Cairo International Conference Centre & 15 minutes from Al Manara Conference Center, the hotel makes everything within easy reach for all travelers. All guests staying at the InterContinental Cairo Citystars are assured a blend of comfort and style in our rooms & suites. We are a destination.

Are you ready to join and build a culture that changes the stay experience complimented by views that will leave everyone in awe!

Co-ordinate the maintenance of all recreational facilities and equipment
Coordinate the delivery of all recreational guest services
Responsible for the safety of all guest services
Manage the sale and promotion of departmental products and services
Access sales and marketing data
Maintain your uniform in a clean and tidy manner, ensuring grooming matches hotel policy.
Performs miscellaneous job-related duties as assigned.
Assist with the development of new products and services
Assist with the evaluation of sales and marketing activities
Anticipate economic business level fluctuations and makes action plans
Comply with all Hotel and corporate guidelines (eg signage guidelines, safety guidelines, etc)
Adhere to departmental cleaning and maintenance programs
Attend and input at management meetings as required.
Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
Initiate action to correct a hazardous situation and notify supervisors of potential dangers
Log security incidents and accidents in accordance with hotel requirements
Demonstrates an understanding of competitors’ major strengths and weaknesses
Establishes and interprets key performance indicators to manage the business, consistently takes into accounts financial implications of business decisions and recommendations
Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable
Diagnose problems and thoroughly analyse information to guide decision making
Build and maintain positive relationships with all internal customers and guests in order to exceed their needs
Increase sales for all services provided (Membership –SPA) treatments in order to achieve and exceed budgeted revenue.
Create a positive hotel image in every interaction with internal and external customers
Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs
Generate new ideas and encourage creativity from your staff
Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results
Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication
Be comfortable and effective in an environment of ambiguity or change
Establish influential contacts with suppliers
Planning and maintaining of at least one month of operational supplies.
Attending all house-training programs.
Ensuring maintenance of inventory of supplies and products.

Ideally, you'll have a minimum of 3-5 years’ experience in a similar role in a five-star hotel or comparable industry, ability to demonstrate working with commercially focused and a keen eye for detail with strong analytical & numerical skills High-level competence in Microsoft Excel and other office packages. Proven negotiation skills. Strong interpersonal skills. Excellent organizational, time management, and communication skills (both verbal and written) along with being quality-oriented with a focus on details, high-performance standards, ability to multi-task & meet deadlines, Certification from a recognized for swimming.