Franchised Sales Manager
Job Description
Job Description :
Posting Date Jan 20, 2021 Job Number 21006570 Job Category Sales & Marketing Location Courtyard Jazan, Al Riyadh Road next to Rashid Mall, Jazan, Saudi Arabia, Saudi Arabia VIEW ON MAP Brand Courtyard by Marriott Schedule Full-Time Relocation Y Position Type Management Located Remotely N With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott. Additional Information: This hotel is owned and operated by an independent franchisee, Saudi Bonyan. The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International. Job Description The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. Job Requirements . Building Successful Relationships that Generate Sales Opportunities . Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. . Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. . Develops relationships within community to strengthen and expand customer base for sales opportunities. . Manages and develops relationships with key internal and external stakeholders. . Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities . Participates in sales calls with members of sales team to acquire new business and/or close on business. . Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue . Identifies new business to achieve personal and location revenue goals. . Understands the overall market – competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. . Closes the best opportunities for the location based on market conditions and location needs. . Gains understanding of the location's primary target customer and service expectations serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service . Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. . Services our customers in order to grow share of the account. . Executes and supports the company's customer service standards. . Provides excellent customer service consistent with the daily service basics of the company. . Sets a positive example for guest relations. . Candidate with Fluent Arabic Speaking and Saudi Arabia Experience will be probable . Interacts with guests to obtain feedback on product quality and service levels. This company is an equal opportunity employer. frnch1
Job Details
Employment Types:
Full time
Industry:
Hotels / Hospitality / Restaurant
Function:
Marketing & Communications , Sales / Business Development , Marketing Research & Analysis
Roles:
Customer Service Executive (Voice)
