We are looking for IT helpdesk support - Female:
Responsibilities:
-Answering phone calls and emails
-Providing a basic level of technical assistance to clients and customers
-Helping clients and customers identify the technical issues
-Troubleshooting minor IT issues
-Referring customers and clients to higher levels of IT support
-Collaborating with IT professionals to determine technical solutions
-Providing customers with customer feedback reports
-Assisting businesses with server-side support
-Providing remote support to clients in different regions
-Monitoring customer forums to identify customers who require assistance
-Completing administrative-level support duties
-2 yrs experience
CCTV Or ELV knowledge is a plus
Please send your cv to
an write
IT Help Desk in the title
