Welcome to Babil Games Customer Support. As a Customer Support Agent, you will be at the forefront of our player experience, providing exceptional service and resolving any issues that our valued players encounter. Your friendly and helpful nature will ensure that our players feel supported and engaged, fostering a positive gaming community.
Qualifications:
1-2 years of experience in customer support or similar role
Strong problem-solving and analytical skills
Excellent written and verbal communication skills in English
Comfortable using customer support tools and platforms such as Helpshift, Zendesk or similar software.
Passionate about mobile games and the gaming industry
Ability to work well under pressure, prioritize tasks, and manage time effectively
