الوظيفة

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Job Opening

Posting Title:	Consultant - Senior Registration Specialist - Local Consultancy
Department/Office:	United Nations Relief and Works Agency (UNRWA)
Duty Station:	HQ Amman
Posting Period:	21 December 2021 - 05 January 2022
Job Opening Number:	21-UNRWA - Programme Relief & Social Services-171286-Consultant
Staffing Exercise	N/A

United Nations Core Values: Integrity, Professionalism, Respect for Diversity

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Result of Service

NA

Work Location

Beirut

Expected duration

• The duration of the consultancy is 5 months with possibility of extension subject to availability of funds.

Duties and Responsibilities

The incumbents will work under the supervision of the Head of Registration on the following tasks:
• Managing the team of Registration Specialists and Registration Assistants in retrieving,
checking, and reorganizing RRIS individual registration records.
• Reviewing and approving RRIS final transactions initiated by Registration staff to establish
family trees.
• Ensure that Registration team are adequately and sufficiently trained to carry out their
duties in an effective and professional manner in compliance with the registration rules and
Modernization Project.
• Reviewing the cases that are not found by the Registration Specialists and Registration
Assistants, assess if these require further investigation and take the appropriate decisions
• Coordinate with the Business analyst and Head of registration to work on developing clear
instructions for complex case not found by the Registration Specialists and Registration
Assistants
• Provide ongoing mentoring and guidance to Registration team
• Ensures the accuracy and the update of registration day-to-day work.
• Ensure that there are corrective and preventative actions set up from quality assurance
weekly reports, working closely with Quality Assurance Specialist
• Lead regular coordination meetings with field officers to ensure adherence to workflow,
consistency of data use and alignment on issues and related mitigation
• Coordinate regular updates to the user manuals and guidelines
• Collaborate with Business Analysts to gain efficiencies in workflows through introduction of
automated tools and centralisation of
documentation
• Disseminating bi-weekly progress reports to the middle management team on quantitative
and qualitative progress to date, working closely with Data Analyst and Quality Assurance
Specialist
• Manage the working time sheet and local leaves database of respective team
• Ensure that the Historic Archive Project Folder on SharePoint is always updated
• Performing other duties as may be assigned by the Head of Registration

Qualifications/special skills

Competency:
• Leading and supervising
• Appling technical expertise
• Planning and organizing
• Detail and quality orientation
• Adapting and responding to change

Academic Qualifications:
• Degree in business or other related discipline.
• Knowledge and ability to operate computer software used by the Agency.

DESIRABLE QUALIFICATIONS
• Understanding of humanitarian and development contexts including prior programme or
project management experience
• Understanding of civil registration systems and processes

Experience:
• At least 8 years of relevant work experience
• At least 5 years of leadership experience

Language:
• Good command of spoken and written English and Arabic.

Additional Information

• The incumbents will be based in Beirut.
• Remuneration will be set at 1,461.40 USD per month (G14).
• One and a half day annual leave per month.

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