الوظيفة

Operations Support Supervisor

الوصف ومتطلبات الوظيفة

Major Duties

Minimum 5 years’ experience in Account Management, preferably in Call Center environment.

An excellent understanding of client care.

Ability to prioritize and manage several different tasks at once.

Planning, implementing and scheduling project tasks and milestones

Managing and overseeing the clients

Setting the clients expectation and following up on the required changes on the system

Forecasting and analyzing market demand and the potential new customers

Implementing and monitoring work plans to achieve assigned goals and objectives

Periodical reporting (daily, weekly, monthly, etc.) as required

Reviewing and prioritizing work orders

Skills:

Excellent Arabic & English communication skills, both written and verbal.

Advanced Excel user

Strong in data analysis.

High attention to details.

Working hours:

Should be available for flexible hours (position requires evening and maybe late night working hours)

قدّم الآن

https://www.akhtaboot.com/ar/%D8%A7%D9%84%D8%A7%D8%B1%D8%AF%D9%86/%D8%B9%D9%85%D9%84-%D9%88%D8%B8%D8%A7%D8%A6%D9%81/%D8%B9%D9%85%D8%A7%D9%86/137861-Operations-Support-Supervisor-at-CRYSTEL

متطلبات الوظيفة

غير محددة

ساعات العمل

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