الوظيفة

IT Supervisor

الوصف ومتطلبات الوظيفة

Position Overview
IT Supervisors must handle a variety of tasks in order to satisfy all of the core responsibilities in areas of computer systems analysis, installation, maintenance and upgrades.
Duties and Responsibilities
          Install and Maintain Computer Systems:

 IT Supervisors will run the IT team that initially installs a company’s internal network and computer systems.

 Analyze a company’s technology needs, develop systems and software, implement hardware and software, conduct tests and maintain ongoing operations of all systems.

Upgrade Existing Technology:

IT Supervisors is expected to be able to evaluate the company’s systems and determine the need for upgrades. Monitor information about upgrades to specific systems and schedule upgrades as needed.

Ensure Data Recovery:

In emergency situations, it is imperative that companies have a data recovery system in place. IT Supervisor is typically responsible for creating a disaster recovery plan for corporate data and systems. IT Supervisor is also assess data risk factors.

Manage IT Staff and Operations:

Hiring and training staff.

Setting work schedules and establishing department procedures.

Arrange for ongoing staff training and professional development, and create work assignments.

Oversee Help Desk operations.

Perform employee evaluations.

Requirements and Qualifications 

Bachelor’s degree in computer science, information technology or a related field.

5-7 years of experience.

Capability to use: Business management software, Management reporting and Project management tools.

Knowledge of computer operating, software and other systems.

Understanding of most recent computer system upgrade.

Integrating new and upgraded systems.

Stronger than average communication, analytical, organizational and problem solving skills.

Knowledge of business operations, such as financial and personnel management.

A deep understanding of project management practices and processes, such as scheduling, budgeting and meeting deadlines.

Monitoring systems operations and make recommendations as needed.

Developing technological procedural and operations manuals.

IT staff selection and training.

Flexible working hours.

The ability to work well under pressure.

Ability to deal with challenging situations in a professional way. 

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