Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees. Because of our employee-centric approach, Four Seasons has been listed in the FORTUNE Magazine “100 Best Companies to Work For” rankings every year since 1998.

Job Functions

Read and update the daily log and communicate relevant information to the staff.

Operate the computer, copier, typewriter and credit card machines.

Utilize the trace file, cashier sheets and handle the daily accounting.

The ability to process outgoing mail.

Process all charges.

Set up and handle gift certificates.

The ability to requisition and stock office supplies for the desk.

Provide assistance to guests and members about the retail merchandise.

Respond properly in any hotel emergency or safety situation.

Control all the reception area: financially sides, reception sales and retail products.

The ability to be under the responsibility of all items at the reception area.

Know how to use the Spa Ski System and the Fidelio.

Arrange and update the Spa therapist about their new appointments.

The ability to do inventory for all products, retail items and loan clothes at the reception area and the daily attendance number.

Do the therapist massages session's monthly report and payments.

Do the following and prepare the following reports: expired memberships, members monthly birthdays,

member's memberships, papers and payments.

Report for the Spa Supervisor and Manger and comments from a Spa member or a guest.

Control all the areas around the Spa reception: Juice bar, Elevator and the Candles on it.

Do more Sales threw the Spa reception telephone and threw contacting the Guests and the Spa members,

and to know the benefit and the products in use for each type of treatment.

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