Job Summary:
Responsible for keeping a track of assigned accounts to identify outstanding debts. Contacting debtors to inquire about their payment status as well as updating accounts status and database regularly.
Key Responsibility Areas:
Keeps track of assigned accounts to identify outstanding debts
Plans course of action to recover outstanding payments
Locates and contacts debtors to inquire about their payment status
Handles questions or complaints
Investigates and resolve discrepancies
Updates account status and database regularly
Alerts superiors of debtors unwilling or unable to pay when necessary
Complies with requirements when legal action is unavoidable
Requirements:
BSc Degree – Finance or any other related field
2 years of experience