JOB SUMMARY
Technical Account Managers (TAM) are primarily responsible for implementing Talentera (Bayt.com's Applicant Tracking Solution) for new clients. They deliver solutions based on the agreed-upon scope of work by providing top-notch technical services.
TAMs are also expected to support any post-implementation issues and to address technical queries from clients.
During the pre-sales stage, TAMs participate in providing technical responses to the sales team by analyzing the RFP system requirements, answering technical questions and providing supporting documentation.
Skills (Required)
3+ years proven experience working as a Technical Account Manager or in a similar role (Product Implementation Manager, Service Delivery Manager, IT Manager, etc.)
Solid technical background with hands-on experience in SaaS
Familiarity with software lifecycle and SDLC phases
https://www.bayt.com/en/jordan/jobs/technical-account-manager-4717946/?
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