عن هذه الوظيفة
At Hikma we put better health within reach, every day in more than 50 countries around the world. For more than 40 years, we've been creating high-quality medicines and making them accessible to the people who need them. Headquartered in the UK, we are a global company with a local presence across the United States (US), the Middle East and North Africa (MENA) and Europe, and we use our unique insight and expertise to transform cutting-edge science into innovative solutions that transform people's lives. We're committed to our customers, and the people they care for, and by thinking creatively and acting practically, we provide them with a broad range of branded and non-branded generic medicines. Together, our 8,600 colleagues are helping to shape a healthier world that enriches all our communities. We are a leading licensing partner, and through our venture capital arm, are helping bring innovative health technologies to people around the world. For more info Disclaimer: EMPLOYMENT RECRUITMENT FRAUD ALERT Please be advised that the Hikma Pharmaceuticals Group does not ask its employees or prospective employees to wire any money either to its bank accounts or to any third party, and does not conduct employment interviews via any social media platform, Google Hangouts, Yahoo! Messenger, text message, or e-mail. Unfortunately, employment scams are increasingly common and it is important to remain vigilant when conducting a job search. For more information about these scams, see the UK National Fraud Intelligence Bureau’s website and the US Better Business Bureau’s article on the subject. If you receive a request to send money through any means or a request for personal information from anyone claiming to be a Hikma recruiter, DO NOT REPLY. Instead, please forward the communication(s) to us at [email protected] so that we may provide it to relevant law enforcement agencies, as appropriate.
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المسمى الوظيفي:
Supervisor, Accounts Receivable
Location:
Summary
The Supervisor of Accounts Receivable is responsible for customer-centric, efficient and compliant commercial transactions for the Hikma Pharmaceuticals business within the Accounts Receivable Finance Department of the Hikma organization. This role will plan, organize, direct and supervise activities ensuring accurate receivables, collections, cash application and customer credit. This role also includes communicating and understanding contract agreements and company policies that pertain to trade customers. It is the responsibility of the person in this role to ensure the delivery of high quality service to customers and our sales force team that exceeds customer expectations and company standards. This role requires someone who can identify areas of opportunity and be able to initiate action plans to work toward continuous improvement. This role should have a high level working knowledge of the other areas within the Finance department to serve as an additional resource and aid in related company processes.
Essential Duties And Responsibilities
Strategy and Planning:
Planning, organizing, and supervise the Accounts Receivable sub-ledger
Supervise receivables transactions related to customer deductions to pursue and collect disputed balances
Reviewing reconciliations of largest customers’ trial balances to the accounts receivable subledger monthly
Ensuring that team adheres to department policies and procedures, and updating written procedures as necessary
Handling escalated customer issues
Team Management
Working with, training and coaching team members
Monitoring and tracking individual and team performance against established productivity and quality metrics
Monitoring and managing team work queues, prioritizing, and effectively delegating tasks to members to ensure high standards and obligations are met
Organizing and participating in necessary meetings to discs and resolve operational and technical issues
Responsible for encouraging and motivating team members with positive attitude and support
Internal Controls And Audits
Working within departmental and organizational compliance standards
Ensuring service compliance with client performance guarantees, and regulatory or accreditation standards
Ensuring compliance with the organization’s policies and procedures
Working with internal or external audit teams to provide documentation and handle inquires and requests
Qualifications
Exemplarily interpersonal and customer interaction skills
Strong written and verbal communication
Flexibility to work in a team setting or independently
Strong ability to organize, multi-task, prioritize, and manage time effectively
Accounting knowledge and experience
SAP or equivalent ERP experience preferred
Intermediate or Advanced MS Office user
Required
Education and/or Experience:
4-7 years’ experience in Accounts Receivable
Bachelor’s degree in accounting, Finance, or similar field
Preferred
Pharmaceutical experience
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