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PLEASE NOTE THAT WE ARE RECRUITING FOR THIS POSITION IN KUWAIT, KSA, AND QATAR BRANCHES.<\/p>\n
We are looking for amazing customer service representatives to join our client teams in Kuwait, Qatar and KSA.<\/p>\n
The Customer Service Representative, will act as a liaison, provide services information, answer client\u2019s questions, and resolve any emerging problems that our customer might face with accuracy and efficiency.<\/p>\n
As a successful customer service representative you should be excited to help customers, patient, empathetic, and passionately communicative with a constant approach to provide the best customer experience in the clinics.<\/p>\n
Responsibilities<\/p>\n
\u00b7 Manage large amounts of incoming phone calls and incoming visitors<\/p>\n
\u00b7 Identify and assess customers\u2019 needs to achieve satisfaction<\/p>\n
\u00b7 Build sustainable relationships and trust with customers through open and interactive communication<\/p>\n
\u00b7 Provide accurate, valid and complete information<\/p>\n
\u00b7 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution<\/p>\n
\u00b7 Keep records of customer interactions, process customer accounts and file documents<\/p>\n
\u00b7 Processing orders, forms, applications, and requests.<\/p>\n
\u00b7 Keeping records of customer interactions, transactions, comments, and complaints.<\/p>\n
\u00b7 Follow communication procedures, guidelines and policies<\/p>\n
\u00b7 Take the extra mile to engage customers<\/p>\n
\u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a
Requirements and skills<\/p>\n
\u00b7 Proven customer support experience or experience as a Client Service Representative<\/p>\n
\u00b7 Strong communication skills<\/p>\n
\u00b7 Customer orientation and ability to adapt\/respond to different types of characters<\/p>\n
\u00b7 Ability to multi-task, prioritize, and manage time effectively<\/p>\n
\u00b7 High school diploma<\/p>\n
\u00b7 Good command of English<\/p>\n
\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0648\u0638\u064a\u0641\u0629
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\u0627\u0644\u0631\u0627\u062a\u0628 \u0627\u0644\u0634\u0647\u0631\u064a $1,000 – $1,500
\u0639\u062f\u062f \u0627\u0644\u0648\u0638\u0627\u0626\u0641 \u0627\u0644\u0634\u0627\u063a\u0631\u0629 4
\u0627\u0644\u0645\u0631\u0634\u062d \u0627\u0644\u0645\u0641\u0636\u0644
\u0639\u062f\u062f \u0633\u0646\u0648\u0627\u062a \u0627\u0644\u062e\u0628\u0631\u0629 \u0627\u0644\u062d\u062f \u0627\u0644\u0623\u062f\u0646\u0649: 2 \u0627\u0644\u062d\u062f \u0627\u0644\u0623\u0642\u0635\u0649: 6
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\u0627\u0644\u0634\u0647\u0627\u062f\u0629 \u0627\u0644\u062b\u0627\u0646\u0648\u064a\u0629 \u0627\u0644\u0639\u0627\u0645\u0629 \u0623\u0648 \u0645\u0627 \u064a\u0639\u0627\u062f\u0644\u0647\u0627<\/p>\n
https:\/\/www.bayt.com\/ar\/kuwait\/jobs\/customer-service-representative-4548190\/?from_job_search=\/ar\/jobs\/?filters%5Bjb_location_country_iso%5D%5B0%5D=ae&filters%5Bjb_location_country_iso%5D%5B1%5D=kw&filters%5Bjb_location_country_iso%5D%5B2%5D=qa&filters%5Bjb_location_country_iso%5D%5B3%5D=sa&jobId=4519724&options%5Bjb_is_external_job%5D%5B0%5D=1&page=3<\/p>\n