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Description
Job Summary:
The Field Service Coordinator will partner with immigration team to develop competitive strategies to effectively and
timely dispatch ALL-Outages\u2019 resources for his\/her sub-region . also work closely with the segments\u2019 SM\u2019s to streamline the access and gate passes database for the sites and customers in the sub-region
The Field Service Coordinator will collaborate with sourcing team to continuously improve cost elements for mobilization and site accommodation, in partnership with sub-region RL and RM will assure that the right skilled resources are at the job site on time while maintaining a competitive cost structure .
Essential Duties & Responsibilities:<\/p>\n
Mobilizing and demobilizing crew to and from site (flight, hotel, car reservations, etc.)<\/p>\n
Covering weekend request for mobilizations and complex bookings of craft<\/p>\n
Partner with sub-region RL, SD, and SM\u2019s for outage planning activities and maintaining operating rhythms through ORR meetings across all segments<\/p>\n
Drive EHS compliance and adherence to EHS goals while supporting safety culture<\/p>\n
Deliver process capability improvement for mobilization activities that would reduce defects and attain world- class levels of quality<\/p>\n
Partner with sub-region resources execution team to optimize field resources and provide new solutions to ensure proper planning and timely delivery<\/p>\n
Contribute to long term business planning and overall business strategy by recommending improvements which will further optimize resources<\/p>\n
Collect and analyze operations data and compare performance to established metrics relative to resources mobilization OTD and cost<\/p>\n
Establish, maintain and report mobilization dashboards to Resource Director.<\/p>\n
Support sub-region RL with daily operations and business management, including operations reviews, cost control, financial tracking and projections.<\/p>\n
Partner with immigration and sourcing teams for capability building to meet the forecasted demand in the sub-region.<\/p>\n
Supporting field staff with any queries related to jobs, Immigration and HR issues, travel requirements, new systems<\/p>\n
Liaising with other Field Service Coordinators worldwide daily<\/p>\n
Meet with travel vendors on a regular basis to update them on the forecasting outages and the needed help for manage the travels arrangement<\/p>\n
Participating in boardwalk calls with Service managers, Resource Managers and other Field Service Coordinators<\/p>\n
Project set ups in internal system for immigration purposes<\/p>\n
Assisting Service Managers and Resource Managers as and when required in system updates<\/p>\n
Assisting self-bookers whenever needed (e.g. company credit card not working)<\/p>\n
Reconciliation of company credit cards used for craft bookings<\/p>\n
Supporting general office administrative duties as and when required<\/p>\n
Supporting other departments (immigration, finance, etc.) based on the internal regulations of the home office<\/p>\n
Support segment conferences and\/or training events<\/p>\n
Travel may be required<\/p>\n
Ability and willingness to work holidays, weekends and overtime as required by field assignments<\/p>\n
English proficiency required
Required Qualifications & Experience
:<\/p>\n
Two years relevant work experience in field operations, customer service or office administration role desired.<\/p>\n
Bachelor\u2019s degree preferred. Related degree considered in lieu of experience
Desired Characteristics:<\/p>\n
Good customer service and interpersonal skills<\/p>\n
Good communication, time management and organizational skills<\/p>\n
Ability to multi-task, coordinate, plan and assume managerial responsibilities as deemed appropriate by the Supervisor<\/p>\n
Demonstrate leadership ability through decision-making abilities, troubleshooting, problem-solving and teamwork<\/p>\n
Intermediate knowledge level of Microsoft Office (Word, Excel, Power Point, Outlook)
About FieldCore:
FieldCore, a GE company, is an independent, industrial field services organization focused on World-Class Execution across the power generation and oil & gas industries. We have brought together more than 12,000 of the foremost experts in field services to focus on one thing; delivering excellent outcomes for our customers. As a global organization, we celebrate the uniqueness of our diverse employees and strive to create an inclusive culture. Our people are driven by our core values of safety, integrity and quality, and focused by our guiding principles. For more information visit our website .<\/p>\n
FieldCore is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, age, veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, gender identity, or any other characteristic protected by law<\/p>\n
At FieldCore, we are always actively seeking talent but due to COVID-19 and the restrictions that this brings, the recruitment process may take longer than usual and offers of employment may be delayed while COVID-19 continues. Time scales will vary from country to country.
Here at FieldCore the safety of our employees is our priority. Our EHS team has a clear focus on COVID-19 safety regulations and as part of our strategy have various processes in place to ensure that our employees are safe. We have a detailed Response Plan which helps to ensure all our employees are kept safe at all times both on site and when working from home.
As part of the FieldCore EHS Response plan we have a detailed process that ensures our employees only travel to countries where its allowed in line with country government guidelines. The nature of our business makes our employees \u201cEssential Workers\u201d so certification can be provided to our employees to allow essential travel to site.<\/p>\n