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{"id":72405,"date":"2022-09-05T15:33:25","date_gmt":"2022-09-05T12:33:25","guid":{"rendered":"https:\/\/wathefty.com\/jobs\/2022\/09\/05\/customer-service-representative-temporary-bilingual\/"},"modified":"2022-09-05T15:33:25","modified_gmt":"2022-09-05T12:33:25","slug":"customer-service-representative-temporary-bilingual","status":"publish","type":"post","link":"https:\/\/wathefty.com\/jobs\/2022\/09\/05\/customer-service-representative-temporary-bilingual\/","title":{"rendered":"Customer Service Representative (Temporary &#8211; Bilingual)"},"content":{"rendered":"<p>Customer Service Representative (Temporary &#8211; Bilingual)\t<\/p>\n<h2>\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/h2>\n<p>We are hiring a Customer Service Representative to manage customer queries and complaints.<\/p>\n<p><\/p>\n<p>Responsibilities: <\/p>\n<ul>\n<li>Maintaining a positive, empathetic and professional attitude toward customers at all times.<\/li>\n<li>Responding promptly to customer inquiries.<\/li>\n<li>Communicating with customers through various channels.<\/li>\n<li>Acknowledging and resolving customer complaints.<\/li>\n<li>Knowing our products inside and out so that you can answer questions.<\/li>\n<li>Processing orders, forms, applications, and requests.<\/li>\n<li>Keeping records of customer interactions, transactions, comments and complaints.<\/li>\n<li>Communicating and coordinating with colleagues as necessary.<\/li>\n<li>Providing feedback on the efficiency of the customer service process.<\/li>\n<li>Managing a team of junior customer service representatives.<\/li>\n<li>Ensure customer satisfaction and provide professional customer support.<\/li>\n<li>Perform assigned tasks<\/li>\n<\/ul>\n<p><\/p>\n<h2>\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/h2>\n<h2>\u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a<\/h2>\n<ul>\n<li>Proven customer support experience or experience as a Client Service Representative <\/li>\n<li>Strong phone contact handling skills and active listening <\/li>\n<li>Familiarity with CRM systems and practices <\/li>\n<li>Customer orientation and ability to adapt\/respond to different types of characters <\/li>\n<li>Excellent communication and presentation skills <\/li>\n<li>Ability to multi-task, prioritize, and manage time effectively <\/li>\n<li>Must be available to join immediately<\/li>\n<li>High school degree or Diploma<\/li>\n<\/ul>\n<h2>\u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a<\/h2>\n<h2>\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/h2>\n<dl>\n<dt>\u0645\u0646\u0637\u0642\u0629 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/dt>\n<dd> \u0627\u0644\u062f\u0648\u062d\u0629, \u0642\u0637\u0631 <\/dd>\n<dt>\u0642\u0637\u0627\u0639 \u0627\u0644\u0634\u0631\u0643\u0629<\/dt>\n<dd>\u0648\u0643\u0627\u0644\u0627\u062a \u0627\u0644\u062a\u0648\u0638\u064a\u0641<\/dd>\n<dt>\u0637\u0628\u064a\u0639\u0629 \u0639\u0645\u0644 \u0627\u0644\u0634\u0631\u0643\u0629<\/dt>\n<dd>\u0635\u0627\u062d\u0628 \u0639\u0645\u0644 (\u0627\u0644\u0642\u0637\u0627\u0639 \u0627\u0644\u062e\u0627\u0635)<\/dd>\n<dt>\u0627\u0644\u062f\u0648\u0631 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/dt>\n<dd>\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0645\u0631\u0643\u0632 \u0627\u0644\u0625\u062a\u0635\u0627\u0644<\/dd>\n<dt>\u0646\u0648\u0639 \u0627\u0644\u062a\u0648\u0638\u064a\u0641<\/dt>\n<dd>\u0645\u0624\u0642\u062a<\/dd>\n<dt>\u0627\u0644\u0631\u0627\u062a\u0628 \u0627\u0644\u0634\u0647\u0631\u064a<\/dt>\n<dd>\u063a\u064a\u0631 \u0645\u062d\u062f\u062f<\/dd>\n<dt>\u0639\u062f\u062f \u0627\u0644\u0648\u0638\u0627\u0626\u0641 \u0627\u0644\u0634\u0627\u063a\u0631\u0629<\/dt>\n<dd>10<\/dd>\n<\/dl>\n<h2>\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/h2>\n<h2>\u0627\u0644\u0645\u0631\u0634\u062d \u0627\u0644\u0645\u0641\u0636\u0644<\/h2>\n<dl>\n<dt> \u0627\u0644\u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u0645\u0647\u0646\u064a<\/dt>\n<dd>\u0645\u0628\u062a\u062f\u0626 \u0627\u0644\u062e\u0628\u0631\u0629<\/dd>\n<dt>\u0639\u062f\u062f \u0633\u0646\u0648\u0627\u062a \u0627\u0644\u062e\u0628\u0631\u0629<\/dt>\n<dd>\u0627\u0644\u062d\u062f \u0627\u0644\u0623\u062f\u0646\u0649: 2<\/dd>\n<dt>\u0645\u0646\u0637\u0642\u0629 \u0627\u0644\u0625\u0642\u0627\u0645\u0629<\/dt>\n<dd>\u0642\u0637\u0631<\/dd>\n<dt>\u0627\u0644\u062c\u0646\u0633<\/dt>\n<dd>\u0630\u0643\u0631<\/dd>\n<dt>\u0627\u0644\u062c\u0646\u0633\u064a\u0629<\/dt>\n<dd>\u0627\u0644\u062f\u0648\u0644 \u0627\u0644\u0639\u0631\u0628\u064a\u0629<\/dd>\n<dt>\u0627\u0644\u0634\u0647\u0627\u062f\u0629<\/dt>\n<dd>\u0628\u0643\u0627\u0644\u0648\u0631\u064a\u0648\u0633\/ \u062f\u0628\u0644\u0648\u0645 \u0639\u0627\u0644\u064a<\/dd>\n<\/dl>\n<h2>\u0627\u0644\u0645\u0631\u0634\u062d \u0627\u0644\u0645\u0641\u0636\u0644<\/h2>\n<p><a href=https:\/\/www.bayt.com\/ar\/qatar\/jobs\/customer-service-representative-temporary-bilingual-4279421\/>Original Article<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer Service Representative (Temporary &#8211; Bilingual)<br \/>\n\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/p>\n<p>We are hiring a Customer Service Representative to manage customer queries and complaints.<\/p>\n<p>Responsibilities:<br \/>\nMaintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Perform assigned tasks<\/p>\n<p>\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<br \/>\n\u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a<br \/>\nProven customer support experience or experience as a Client Service Repre..<\/p>\n","protected":false},"author":2,"featured_media":40604,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","spay_email":"","footnotes":""},"categories":[11,35],"tags":[],"class_list":["post-72405","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-11","category-__"],"jetpack_featured_media_url":"https:\/\/wathefty.com\/jobs\/wp-content\/uploads\/2022\/07\/\u0648\u0638\u0627\u0626\u0641-\u0627\u0644\u0623\u0631\u062f\u0646.png","_links":{"self":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/72405","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/comments?post=72405"}],"version-history":[{"count":0,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/72405\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media\/40604"}],"wp:attachment":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media?parent=72405"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/categories?post=72405"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/tags?post=72405"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}