About Mercy Corps<\/strong>
Mercy Corps has been operating in Jordan since 2003. In partnership with civil society organizations, the
private sector, and the government, Mercy Corps Jordan has reached more than 3.4 million Jordanians
and displaced populations in the country. Working throughout Jordan, Mercy Corps is driven by the
mission to contribute to the emergence of a peaceful, resilient, and prosperous Jordan which is inclusive
of youth and women. We seek to build a future for Jordan in which all people feel secure, believe in the
goodness of communities and institutions around them, and are on a sustainable path toward economic
self-reliance. Our strategic directions focus on promoting strong communities and governance, peace
and social cohesion, and environmentally sustainable and inclusive economic growth.
The Program \/ Department \/ Team (Program \/ Department Summary)<\/strong>
The USAID Livelihoods Advancement Activity (Iqlaa) is a five-year USAID-funded program that aims to
support Jordan\u2019s formal and informal home-based businesses (HBBs) and Micro and Small Enterprises
(MSEs) to grow, transform, and become resilient to future challenges, placing them on a path to recovery,
stabilization, and growth through capacity-building strengthening, informed decision-making, and
enhanced access to finance, focusing on four critical sectors: agriculture, tourism, manufacturing, and
services, with special attention to technology development and implementation.
Mercy Corps\u2019 approach to Iqlaa integrates direct assistance with market systems development (MSD)
interventions to support MSEs along the full journey from recovery to growth and resilience. Grounded in
evidence-based, adaptive, and inclusive support, Jordan\u2019s MSEs can emerge from the COVID-19 crisis
stronger and more resilient, transformed through new ways of doing business and improved access to
finance, markets, and services. Understanding that women, youth, and people living with disabilities
(PLWD) face unique constraints to starting up and leading resilient MSEs, Mercy Corps design will infuse
a Gender, Youth, and Social Inclusion (GYSI) lens throughout all interventions. Mercy Corps\u2019 approach
is committed to supporting MSEs to build back, formalize, and grow, emphasizing systems-level change,
equitable opportunities, and a dignified work environment for all women, men, youth, and PLWD in
Jordan.
The Position (General Position Summary)<\/strong>
The Outreach and Coordination Officer supports the South Region Outreach and Coordination
Coordinator as delegated. S\/he will help the Outreach and Coordination Lead and South Region
Coordinator to implement the outreach work plan activities at the south region office and follow up
closely on this plan with the coordinator, keeping it updated based on the needs and challenges that<\/p>\n

might arise, in coordination with different Iqlaa components and consortium partners, and in
collaboration with local service providers, to outreach the targeted number of HBBs\/MSEs supported
through Iqlaa\u2019s activities and ensure they receive the technical and financial support they need per
Iqlaa\u2019s work plan and approach. S\/he will implement the south region office\u2019s operations, with constant
feedback to the Outreach and Coordination Coordinator. The Outreach and Coordination officer will
also contribute to the reporting requirements of USAID (including but not limited to weekly, monthly,
quarterly, and annual reports) in addition to all other Iqlaa reporting needs (including M&E).
Essential Responsibilities<\/strong>
\u25cf In close collaboration with the South Region Outreach and Coordination Coordinator and
other Iqlaa components\u2019 team members, implement the outreach work plan for the south
region of Jordan, and other areas when needed, and ensure this plan reflects the outreach
strategy in terms of identification, vetting, and onboarding of the target number of HBBs and
MSEs under Iqlaa\u2019s support activities, as well as potential market actors across the
governorates.
\u25cf Work closely with the South Region Outreach and Coordination Coordinator and other Iqlaa
components\u2019 team members to keep the work plans updated based on all emerging
challenges and needs during the implementation phase.
\u25cf As guided by the Outreach and Coordination Lead, and Coordinator, in coordination with the
consortium partners and local service providers, s\/he will outreach and register the targeted
number of MSEs\/HBBs under Iqlaa\u2019s MSEs support activities.
\u25cf Support the Outreach and Coordination Lead and Coordinator to successfully implement
Iqlaa\u2019s south region office activities focused on key outputs and outcomes.
\u25cf Work closely with the South Region Outreach and Coordination Coordinator to identify market
actors, suppliers, etc. within the region and surrounding communities as relevant to the Iqlaa
work plans.
\u25cf In close coordination with the Outreach and Coordination Lead and Coordinator, ensure that
Iqlaa\u2019s MSEs in the south region receive the financial and technical support they need, across
all Iqlaa\u2019s components.
\u25cf Work seamlessly with other components and teams including the research, innovation, PQL,
GYSI, and MSEs Support to maximize synergies within Iqlaa components for optimized results
and targets.
\u25cf Ensure all programming and Iqlaa\u2019s south region office\u2019s activities follow Mercy Corps\u2019 internal
systems and procedures, including Iqlaa specific requirements (such as USAID marking and
branding requirements, environmental compliance requirements, etc.).
\u25cf Work closely with the South Region Outreach and Coordination Coordinator to ensure that
the implementation of Iqlaa\u2019s south region office\u2019s activities is on time, within targets and
budget, using effective M&E systems to reach desired impacts.
\u25cf Ensure adherence to Mercy Corps PM@MC minimum standards, including Community
Accountability Reporting Mechanism (CARM).
\u25cf Ensure implementation and modeling of safeguarding policies and procedures in all
interactions with team members, partners, and component participants.
\u25cf Ensure that outreach targets MSEs\/HBBs including those owned by women, youth, and
PLWDs, and that all implemented activities are complying with inclusion standards for women,
youth, and PLWDs.
\u25cf Support the MSE Support team in overseeing the successful implementation of grants and
activities across the south region governorates, while ensuring their compliance with USAID
regulations.<\/p>\n

\u25cf Conduct focus group discussions and support awareness campaigns, in coordination with
the South Region Outreach and Coordination Coordinator and other Iqlaa teams, including
the PQL in different south region governorates and other areas when needed.
\u25cf Build networks with different market actors and stakeholders in the south region of Jordan that
would support the Iqlaa team in the outreach process and register them per Iqlaa\u2019s established
process, in close coordination with the South Region Outreach and Coordination Coordinator.
\u25cf Maintain positive relationships with the micro and small enterprises (MSEs) and home-based
businesses (HBBs) in the south region.
\u25cf implement the vetting and outreach plan in the south region, per the established tools and
procedures, ensuring the process works effectively, accurately, and in a timely manner.
\u25cf Work closely with the Outreach and Coordination Lead and Coordinator to troubleshoot any
challenges and issues that might arise during the outreach process and while the MSEs and
HBBs are receiving the services, by implementing a feedback reporting channel to keep the
Lead and Coordinator aware of MSEs\u2019 performance and flagged issues.
\u25cf Provide support to other outreach activities across regions beyond the south region, as
needed.
\u25cf Identify potential success stories and other communications-worthy achievements to convey
to the Communications team.
\u25cf Keep an eye on any potential trends in any of the regions that would affect Iqlaa interventions.
\u25cf Support the research team in conducting the needed outreach for needed respondents for
different research activities.
\u25cf Support the MSEs and HBBs in their reporting, technically and financially.
\u25cf Support the MSE Support team in events, workshops, and any relevant meetings.<\/p>\n

Monitoring, Evaluation, and Reporting<\/strong>
\u25cf Ensure implementing the monitoring and evaluation of the component activities in close
coordination with the M&E team, including monitoring, data collection, analysis, and report
writing in line with the M&E standard procedures as set by the Iqlaa PQL team.
\u25cf Provide regular progress reports that would feed into donor reports.
Financial and Compliance Management
\u25cf Ensure the compliance of activities with USAID and Mercy Corps regulations.
Supervisory Responsibility N\/A
Accountability<\/strong>
Reports Directly To: Outreach and Coordination Coordinator \u2013 South Region
Works Directly With: Outreach and Coordination Lead, Central and North region offices\u2019 Outreach
and Coordination teams, Iqlaa team under different components, COP, DCOP\/Programs,
DCOP\/Operations & Finance.
Accountability to Participants and Stakeholders<\/strong>
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our
program participants, community partners, and other stakeholders, and to international standards<\/p>\n

guiding international relief and development work. We are committed to actively engaging communities
as equal partners in the design, monitoring, and evaluation of our field projects.
Minimum Qualification & Transferable Skills<\/strong>
\u2022 BA\/S or equivalent experience in economics, social or political science, management or public
administration, international development, or other relevant fields to economic growth
programming. Applicants with other academic track records who bring a strong track record of
work (including at least 2 years of relevant economic growth programming experience) may also
be considered.
\u2022 A minimum of 2 years of overall experience in medium to large donor-funded programs with
Jordan-specific experience.
\u2022 Technical experience in economic development integrating gender\/youth\/social inclusion,
focusing on home-based businesses, micro and small enterprise development, market systems
approach, and entrepreneurship preferred.
\u2022 Knowledge of the Jordanian context in general, south region in particular, and key Jordanian
stakeholders, as well as work experience in the Jordanian context.
\u2022 Demonstrated ability to build and maintain relationships with multiple stakeholders (including
public sector, private sector at both grass-root and corporate levels, and civil society), and
program participants.
\u2022 Demonstrated ability to implement outreach plans for MSEs\/HBBs, market actors, among many
other potential stakeholders.
\u2022 Fluent verbal and written communication skills in Arabic and professional working proficiency in
verbal and written English is required.
Success Factors<\/strong>
A successful candidate will have a demonstrated ability to lead and communicate effectively with team
members and other stakeholders of varied work styles and cultures, follow procedures, and meet
deadlines with flexibility and creativity in planning and problem-solving. A successful candidate will be
highly dynamic and field-oriented rather than office-based, with an ability to think creatively about
changing norms that lead to greater opportunities for economic growth at household, community, and
institutional\/firm levels. S\/he will have a proven ability to learn quickly, multi-task, prioritize, take initiative,
and be accountable for results, understand the larger picture while remaining focused on the details,
problem-solving, work within a complex and sensitive setting and follow laws and security protocols. The
most successful Mercy Corps team members have a strong commitment to teamwork and accountability,
thrive in evolving and changing environments, and make effective written and verbal communication a
priority in all situations.
Competencies<\/strong>
Communication Skills, Action-Oriented, Problem-Solving, Flexibility, Listening, Emotional Resilience,
Collaboration and Teamwork.
Ongoing Learning<\/strong>
In support of our belief that learning organizations are more effective, efficient, and relevant to the
communities we serve, we empower all team members to dedicate 5% of their time to learning activities
that further their personal and\/or professional growth and development.<\/p>\n

Diversity, Equity & Inclusion<\/strong>
Achieving our mission begins with how we build our team and work together. Through our commitment
to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking,
we are better able to leverage the collective power of our teams and solve the world\u2019s most complex
challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives
and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best
work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and
evolving to become more diverse, equitable, and inclusive than we are today.
Equal Employment Opportunity<\/strong>
Mercy Corps is an equal-opportunity employer that does not tolerate discrimination on any basis. We
actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger
and have a sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal
employment opportunities are available to all. We do not engage in or tolerate discrimination on the
basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or
ethnic origin, disability (including HIV\/AIDS status), marital status, military veteran status or any other
protected group in the locations where we work.
Safeguarding & Ethics<\/strong>
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work,
whether team members, community members, program participants or others, are treated with respect
and dignity. We are committed to the core principles regarding the prevention of sexual exploitation and
abuse laid out by the UN Secretary-General and IASC. We will not tolerate child abuse, sexual
exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe
and inclusive work environment, team members are expected to conduct themselves in a professional
manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and
values at all times. Team members are required to complete mandatory Code of Conduct eLearning
courses upon hire and on an annual basis.<\/p>\n

\u0627\u0636\u063a\u0637 \u0647\u0646\u0627 \u0644\u0644\u062a\u0642\u062f\u0645 \u0644\u0644\u0648\u0638\u064a\u0641\u0629 \u0645\u0646 \u0627\u0644\u0645\u0648\u0642\u0639 \u0627\u0644\u0623\u0635\u0644\u064a<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

About Mercy Corps
\nMercy Corps has been operating in Jordan since 2003. In partnership with civil society organizations, the
\nprivate sector, and the government, Mercy Corps Jordan has reached more than 3.4 million Jordanians
\nand displaced populations in the country. Working throughout Jordan, Mercy Corps is driven by the
\nmission to contribute to the emergence of a peaceful, resilient, and prosperous Jordan which is inclusive
\nof youth and women. We seek to build a future for Jordan in which all people feel secure, believe in the
\ngoodness of communities and institutions around them, and are on a sustainable path toward economic
\nself-reliance. Our strategic directions focus on promoting strong communities and governance, peace
\nand social cohesion, and environmentally sustainable and inclusive economic growth.
\nThe Program \/ Department \/ Team (Program \/ Department Summary)
\nThe USAID Livelihoods Advancement Activity (Iqlaa) is a five-year USAID-funded program that aims to
\nsupport Jordan\u2019s for..<\/p>\n","protected":false},"author":1,"featured_media":144,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","spay_email":"","footnotes":""},"categories":[38,3],"tags":[],"class_list":["post-475476","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-38","category-3"],"jetpack_featured_media_url":"https:\/\/wathefty.com\/jobs\/wp-content\/uploads\/2021\/12\/\u0648\u0638\u0627\u0626\u0641-\u0627\u0644\u0623\u0631\u062f\u0646.png","_links":{"self":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/475476","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/comments?post=475476"}],"version-history":[{"count":0,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/475476\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media\/144"}],"wp:attachment":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media?parent=475476"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/categories?post=475476"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/tags?post=475476"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}