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{"id":464382,"date":"2023-06-21T14:21:33","date_gmt":"2023-06-21T11:21:33","guid":{"rendered":"https:\/\/wathefty.com\/jobs\/2023\/06\/21\/customer-service-representative-191\/"},"modified":"2023-06-21T14:21:33","modified_gmt":"2023-06-21T11:21:33","slug":"customer-service-representative-191","status":"publish","type":"post","link":"https:\/\/wathefty.com\/jobs\/2023\/06\/21\/customer-service-representative-191\/","title":{"rendered":"Customer Service Representative"},"content":{"rendered":"

\n\tManage large amounts of incoming phone calls\n\t<\/li>\n
\n\tGenerate sales leads\n\t<\/li>\n
\n\tIdentify and assess customers\u2019 needs to achieve satisfaction\n\t<\/li>\n
\n\tBuild sustainable relationships and trust with customer accounts through open and interactive communication\n\t<\/li>\n
\n\tProvide accurate, valid and complete information by using the right methods\/tools\n\t<\/li>\n
\n\tMeet personal\/customer service team sales targets and call handling quotas\n\t<\/li>\n
\n\tHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution\n\t<\/li>\n
\n\tKeep records of customer interactions, process customer accounts and file documents\n\t<\/li>\n
\n\tFollow communication procedures, guidelines and policies\n\t<\/li>\n
\n\tTake the extra mile to engage customers\u200b\n\t<\/li>\n<\/ul>\n
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Manage large amounts of incoming phone calls<\/p>\n
\tGenerate sales leads<\/p>\n
\tIdentify and assess customers\u2019 needs to achieve satisfaction<\/p>\n
\tBuild sustainable relationships and trust with customer accounts through open and interactive communication<\/p>\n
\tProvide accurate, valid and complete information by using the right methods\/tools<\/p>\n
\tMeet personal\/customer service team sales targets and call handling quotas<\/p>\n
\tHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution<\/p>\n
\tKeep records of customer interactions, process customer accounts and file documents<\/p>\n
\tFollow communication procedures, guidelines and policies<\/p>\n
\tTake the extra mile to engage customers\u200b<\/p>\n","protected":false},"author":2,"featured_media":40604,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","spay_email":"","footnotes":""},"categories":[43,3],"tags":[],"class_list":["post-464382","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-_","category-3"],"jetpack_featured_media_url":"https:\/\/wathefty.com\/jobs\/wp-content\/uploads\/2022\/07\/\u0648\u0638\u0627\u0626\u0641-\u0627\u0644\u0623\u0631\u062f\u0646.png","_links":{"self":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/464382","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/comments?post=464382"}],"version-history":[{"count":0,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/464382\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media\/40604"}],"wp:attachment":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media?parent=464382"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/categories?post=464382"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/tags?post=464382"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}