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<\/p>\n

<\/p>\n

We are looking for an IT help desk as per the following responsibilities and skills:
Responsibilities-Serve as the first point of contact for end users seeking technical assistance over the phone\/ email or in person. -Perform troubleshooting through diagnostic techniques .-Determine the best solution based on the issue and details provided by end users.-Walk the end user through the problem-solving process-Direct unresolved issues to the next level of support personnel-Provide accurate information on IT products or services-Follow-up and update end users' status and information-Identify and suggest possible improvements on procedures
Requirements and skills-Proven experience from 1-2 years as an IT help desk or other customer support role -Tech-savvy with working knowledge of office automation products, databases and remote control-Good understanding of computer systems, mobile devices and other tech products-Ability to diagnose and resolve basic technical issues-Proficiency in English-Excellent communication skills-Customer-oriented and cool-tempered-BSc in IT, Computer Science or relevant field
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\u0627\u0644\u0645\u0635\u062f\u0631 <\/a>
\n<\/p>\n

*** \u0645\u0644\u0627\u062d\u0638\u0629 : \u0625\u0630\u0627 \u0644\u0645 \u062a\u0633\u062a\u0637\u0639 \u0627\u0644\u062a\u0642\u062f\u064a\u0645 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0636\u063a\u0637 \u0639\u0644\u0649 \u0627\u0644\u0635\u0648\u0631\u0629 \u064a\u0631\u062c\u0649 \u0627\u0644\u062f\u062e\u0648\u0644 \u0627\u0644\u0649 \u0627\u0644\u0645\u0635\u062f\u0631 \u0644\u062a\u062a\u0645\u0643\u0646 \u0645\u0646 \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u0637\u0644\u0628 .<\/p>\n","protected":false},"excerpt":{"rendered":"

We are looking for an IT help desk as per the following responsibilities and skills:
\nResponsibilities-Serve as the first point of contact for end users seeking technical assistance over the phone\/ email or in person. -Perform troubleshooting through diagnostic techniques .-Determine the best solution based on the issue and details provided by end users.-Walk the end user through the problem-solving process-Direct unresolved issues to the next level of support personnel-Provide accurate information on IT products or services-Follow-up and update end users' status and information-Identify and suggest possible improvements on procedures
\nRequirements and skills-Proven experience from 1-2 years as an IT help desk or other customer support role -Tech-savvy with working knowledge of office automation products, databases and remote control-Good understanding of computer systems, mobile devices and other tech products-Ability to diagnose and resolve basic technical issues-Proficiency in E..<\/p>\n","protected":false},"author":2,"featured_media":368309,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","spay_email":"","footnotes":""},"categories":[3,42],"tags":[],"class_list":["post-368308","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-3","category-42"],"jetpack_featured_media_url":"https:\/\/wathefty.com\/jobs\/wp-content\/uploads\/2023\/03\/1677501749972.jpe","_links":{"self":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/368308","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/comments?post=368308"}],"version-history":[{"count":1,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/368308\/revisions"}],"predecessor-version":[{"id":368310,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/368308\/revisions\/368310"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media\/368309"}],"wp:attachment":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media?parent=368308"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/categories?post=368308"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/tags?post=368308"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}