Call Center Technical Agent \u2013 ISP (Part-time)<\/h2>\n

\n
• Amman<\/li>\n<\/ul>\n

  Description<\/h3>\n

  Zain Jordan is actively recruiting for a Contact Center Agent. You will serve as the first point of contact between Zain and our loyal customers, and you will be assisting them in a professional manner that will reflect our Zain values and mission.
  Your daily tasks will be:
  \u2013 Providing technical assistance to customers subscribed to Enterprise, Broadband , ETTH, FTTH and Hosting services<\/p>\n

  \u2013 Providing assistance concerning billing and service terms and procedures to customers<\/p>\n

  \u2013 Resolving the customers problems through guidance, recommending proper solution(s), and proposing adequate enlightenments in a timely and effective manner.<\/p>\n

  \u2013 Conducting campaigns with various purposes such as research, customer satisfaction and retention \u2026etc, aiming at enhancing customer\u2019s experience and their loyalty to Zain.<\/p>\n

  \u2013 Extending job knowledge by constantly following up on the new offered services and products by Zain and other competitors through attending training sessions, applying self-learning techniques \u2026etc.<\/p>\n

  \u2013 Promoting Zain\u2019s current and new offers, products, and services by approaching customers in a professional manner, gaining their interest, and perceiving their preferences and necessities in order to provide them with the right offers that match their needs.<\/p>\n

  \u2013 Performing other duties related to the job as assigned by the direct supervisor.- Working Hours will be 6 to 8 hours \/ per day as a max.<\/p>\n

  What Do You Need to Qualify<\/h3>\n

  The suitable candidate should fit the below requirements:
  \u2013 0-3 years\u2019 experience in a related field
  \u2013 Holding a Bachelor\u2019s degree of one of the below majors:<\/p>\n

  \n
  • Computer engineering<\/li>\n
  • Telecommunication Engineering<\/li>\n
  • Communication Engineering<\/li>\n
  • Computer Information System<\/li>\n
  • Computer System<\/li>\n
  • Networking<\/li>\n
  • Software Engineering<\/li>\n<\/ul>\n

    Soft Skills:<\/p>\n

    \n
    • Customer Oriented.<\/li>\n
    • Excellent Communication skills.<\/li>\n
    • Excellent Team work skills.<\/li>\n
    • Works under pressure.<\/li>\n<\/ul>\n

      \t\t\t \u0627\u0644\u0648\u0633\u0648\u0645
      \u0627\u0644\u0645\u0635\u062f\u0631<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

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      \t\t\u0634\u0631\u0643\u0629 \u0632\u064a\u0646 \u0644\u0644\u0627\u062a\u0635\u0627\u0644\u0627\u062a \u062a\u0639\u0644\u0646 \u0639\u0646 \u062d\u0627\u062c\u062a\u0647\u0627 \u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0643\u0648\u0644 \u0633\u0646\u062a\u0631 \u0644\u0627 \u062a\u0634\u062a\u0631\u0637 \u0627\u0644\u062e\u0628\u0631\u0629<\/p>\n

      Call Center Technical Agent \u2013 ISP (Part-time)<\/p>\n

      Amman<\/p>\n

      Description<\/p>\n

      Zain Jordan is actively recruiting for a Contact Center Agent. You will serve as the first point of contact between Zain and our loyal customers, and you will be assisting them in a professional manner that will reflect our Zain values and mission.
      \nYour daily tasks will be:
      \n\u2013 Providing technical assistance to customers subscribed to Enterprise, Broadband , ETTH, FTTH and Hosting services<\/p>\n

      \u2013 Providing assistance concerning billing and service terms and procedures to customers<\/p>\n

      \u2013 Resolving the customers problems through guidance, recommending proper solution(s), and proposing adequate enlightenments in a timely and effective manner.<\/p>\n

      \u2013 Conducting campaigns with various purposes such as research, customer satisfaction and retention \u2026etc, aiming at enhancing customer\u2019s experience and th..<\/p>\n","protected":false},"author":2,"featured_media":359758,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","spay_email":"","footnotes":""},"categories":[46,3],"tags":[],"class_list":["post-359757","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-46","category-3"],"jetpack_featured_media_url":"https:\/\/wathefty.com\/jobs\/wp-content\/uploads\/2023\/02\/\u0634\u0631\u0643\u0629-\u0632\u064a\u0646-\u062a\u0639\u0644\u0646-\u0639\u0646-\u062d\u0627\u062c\u062a\u0647\u0627-\u0644\u0645\u0648\u0638\u0641\u064a\u0646-\u0641\u064a-\u0645\u062e\u062a\u0644\u0641-\u0627\u0644\u062a\u062e\u0635\u0635\u0627\u062a-\u0627\u0644\u0631\u0624\u064a\u0629-\u0627\u0644\u0645\u0644\u0643\u064a\u0629-\u0644\u0644\u062a\u0648\u0638\u064a\u0641.png","_links":{"self":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/359757","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/comments?post=359757"}],"version-history":[{"count":1,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/359757\/revisions"}],"predecessor-version":[{"id":359760,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/359757\/revisions\/359760"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media\/359758"}],"wp:attachment":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media?parent=359757"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/categories?post=359757"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/tags?post=359757"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}