jetpack domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/wathefty/public_html/jobs/wp-includes/functions.php on line 6260rank-math domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/wathefty/public_html/jobs/wp-includes/functions.php on line 6260advanced-ads domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/wathefty/public_html/jobs/wp-includes/functions.php on line 6260About Mercy Corps<\/strong><\/p>\n Mercy Corps is powered by the belief that a better world is possible. To achieve this, we know our The Program \/ Department \/ Team<\/strong><\/p>\n MicroMentor is an initiative of Mercy Corps\u2019 Innovations Team. MicroMentor connects General Position Summary<\/strong><\/p>\n A key role in the program is a Mentoring Community Engagement Manager (Arabic and Essential Job Responsibilities<\/strong><\/p>\n Mentor and Entrepreneur Community Engagement (English and Arabic Communities) Accountability<\/strong><\/p>\n Reports Directly To: MicroMentor Project Leader in MENA Minimum Qualifications & Transferable Skills<\/strong><\/p>\n \u25cf 5+ years of experience in creating\/engaging communities. Success Factors<\/strong><\/p>\n They will be passionate about community engagement, with an innovative mindset willing to Living Conditions \/ Environmental Conditions<\/strong><\/p>\n This position is based in Amman, Jordan and it may include travel for team meetings and Security<\/strong><\/p>\n \u25cf Ensure compliance with security procedures and policies as determined by country leadership. Ongoing Learning<\/strong><\/p>\n In support of our belief that learning organizations are more effective, efficient and relevant to the Diversity, Equity & Inclusion<\/strong><\/p>\n Achieving our mission begins with how we build our team and work together. Through our Equal Employment Opportunity<\/strong><\/p>\n Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We Safeguarding & Ethics<\/strong><\/p>\n Mercy Corps is committed to ensuring that all individuals we come into contact with through our
teams do their best work when they are diverse and every team member feels that they belong. We
welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long
term impact.<\/p>\n
entrepreneurs and business mentors on an easy-to-use social platform that strives to overcome
geographical limitations and deliver business resources at scale to under-resourced communities
around the globe. We are the world's largest network of free business mentoring. Entrepreneurs
matched with a mentor have shown significant results in terms of improved job creation, business
survival, and revenue growth. Since inception, our community has grown to more than 170,000
entrepreneurs and 50,000 mentors across 180 countries. Our team is diverse, driven, hardworking
and highly committed to the mission of helping small businesses thrive through mentoring.
MicroMentor was launched in the MENA region in 2020, with a localized Arabic platform, and a
strong team based in Jordan to manage the initiative. MicroMentor in MENA is funded by Google,
Mastercard, and the European Bank of Reconstruction and Development (EBRD) as well as USAID
Iqlaa \u0639. Since inception, we have reached a community of more than 20,000 entrepreneurs, and
7,000 mentors.<\/p>\n
English), who will drive a mentor's sense of community by creating and providing the right
tools, activities, and incentives to engage with MicroMentor. They also connect with
entrepreneurs and support them in finding the right mentor for their needs. We are looking for
a seasoned community engagement expert with strong entrepreneurial and mentorship
background, and a strong advocate for diversity, equity, and inclusion.<\/p>\n
\u25cf Orchestrate, and implement mentor and entrepreneur engagement strategy to ensure a
valuable user experience at MicroMentor.
\u25cf Engage directly with entrepreneurs and mentors in the platform, and support users to
connect to the right mentor or entrepreneur for them.
\u25cf Design the Mentor and Entrepreneur training for the global community to prepare users to
have the most successful mentoring experience at MicroMentor.
\u25cf Conduct onboarding meetings and info-sessions with mentors and entrepreneurs to
provide a warm welcome and assess any concerns or questions.
\u25cf Drive specific Mentors\u2019 Task Forces integrated by engaged mentors willing to contribute to
improving MicroMentor, and ensure outcomes are achieved and mentors participating have
a meaningful experience.
\u25cf Coordinate with the Impact and Insights Team to ensure there is a continuous feedback
loop for findings and insights to drive adaptive management of the program and
technology, and so that users can feel the impact of their feedback.
\u25cf Gather lessons learned from their experience as mentor advisors and systemize these
learnings to share them with relevant stakeholders at the MicroMentor team.
\u25cf Build and leverage systems to intelligently understand and address users'
behaviors. They will be responsible for gathering insights, developing ideas, and
building new and innovative mentor and entrepreneur engagement strategies to
offer the greatest experience to our users.
\u25cf Conduct personal virtual meetings with mentors as needed to address any concerns they
have, gather feedback, and provide them with dedicated support.
\u25cf Ensure the MicroMentor community is treated with the highest level of professionalism and
follows MicroMentor principles and commitment to diversity, equity, and inclusion.
\u25cf Represent MicroMentor's brand and values with the mentor and entrepreneur community.
MENTOR RECRUITMENT
\u25cf Provide relevant feedback to the marketing team to ensure the recruiting of the right
mentors.
\u25cf Design the strategy to activate the entrepreneur community to ensure Mentor referrals to
other mentors, and entrepreneurs are invited to become mentors as well.
PEOPLE MANAGEMENT
\u25cf Following our mentoring culture, act as a mentor for their team.
\u25cf Act in accordance with MicroMentor\u2019s Ethos and support team members growth across
the petals of MicroMentor\u2019s Ethos.
\u25cf Planning and setting goals with its team contributes to MicroMentor's strategic
objectives.<\/p>\n
Works Directly With: MicroMentor Project Leader in MENA, Project assistant, Senior Marketing
officer, Director of Programs and Innovation, Global program officer, Product Manager, Technical
Program Manager, MicroMentor marketing team, MicroMentor customer service team,
MicroMentor I&I, MicroMentor end users, MicroMentor clients.
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability,
specifically to our program participants, community partners, and other stakeholders, and to
international standards guiding international relief and development work. We are committed to
actively engaging communities as equal partners in the design, monitoring, and evaluation of
our field projects.<\/p>\n
\u25cf MBA or BA in business administration or 4+ years related work experience.
\u25cf Relevant experience as a Business Mentor in MicroMentor or other mentoring initiatives.
\u25cf Strong interest in the development sector, and in Mercy Corps mission and vision.
\u25cf Entrepreneurship spirit – Driven, self-motivated, enthusiastic, and with a \u201ccan-do\u201d
attitude.
\u25cf Bilingual English\/Arabic.
\u25cf Excellent communication and interpersonal skills, ability to build trusting relationships
with peers and subordinates, and demonstrate emotional intelligence and empathy.
\u25cf Intercultural competencies, value of diversity, ability to manage the dynamics of
difference, acquire and institutionalize cultural knowledge, adapt to diversity and cultural
contexts, and be a thoughtful leader in a diverse globally sprawling organization.
\u25cf Flexible approach and an ability to operate effectively with uncertainty and change.
\u25cf Innovative, entrepreneur, and mentor success obsessed.
\u25cf Passion to drive impact at scale.<\/p>\n
continuously experiment with new approaches. They must have the ability to think critically
and make good decisions that contribute to the community's success. They must have a
proven ability to learn quickly and adapt to new situations. Awareness of and sensitivity to
multicultural and diverse audiences is required.<\/p>\n
occasionally to country offices across the agency, travel estimated up to 5% of the time. Travel may
be to insecure and\/or austere locations. Housing for this role is in individual housing and staff will
have access to good medical services and the living situation is of a high standard.
Mercy Corps team members represent the agency both during and outside work hours when
deployed in a field posting or on a visit\/TDY to a field posting. Team members are expected to
conduct themselves in a professional manner and respect local laws, customs and MC's policies,
procedures, and values at all times and in all in-country venues.<\/p>\n
\u25cf Proactively ensure that team members operate in a secure environment and are aware of
policies.<\/p>\n
communities we serve, we empower all team members to dedicate 5% of their time to learning
activities that further their personal and\/or professional growth and development.<\/p>\n
commitment to enriching our organization with people of different origins, beliefs, backgrounds, and
ways of thinking, we are better able to leverage the collective power of our teams and solve the
world\u2019s most complex challenges. We strive for a culture of trust and respect, where everyone
contributes their perspectives and authentic selves, reaches their potential as individuals and teams,
and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening
and evolving to become more diverse, equitable and inclusive than we are today.<\/p>\n
actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively
stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal
employment opportunities are available to all. We do not engage in or tolerate discrimination on the
basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or
ethnic origin, disability (including HIV\/AIDS status), marital status, military veteran status or any
other protected group in the locations where we work.<\/p>\n
work, whether team members, community members, program participants or others, are treated with
respect and dignity. We are committed to the core principles regarding prevention of sexual
exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the
Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation,
abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive
work environment, team members are expected to conduct themselves in a professional manner,
respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values
at all times. Team members are required to complete mandatory Code of Conduct eLearning
courses upon hire and on an annual basis.<\/p>\n