Technical Support Officer\t<\/p>\n

\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/h2>\n

Job Summary\/Purpose<\/p>\n

Provide technical support for optimum performance of IT infrastructure.<\/p>\n

Job Responsibilities<\/p>\n

\n
1. Install, configure and upgrade Windows operating system, Office packages and other software on desktops as requested by end user.<\/li>\n
2. Upgrade PC memory, hardware and IT equipment\u2019s firmware.<\/li>\n
3. Periodic Monthly checkup for Windows, Microsoft Office and Adobe updates at user workstations in assigned locations.<\/li>\n
4. Analyze hardware\/software problems reported through IT Service Request and send hardware unit to Al Dhow Information Systems workshop for further investigation or replacement.<\/li>\n
5. Verify availability of barcode identification numbers on new IT equipments and dispatch to respective locations after approval from Senior Group Manager, IT.<\/li>\n
6. Update asset records of concerned resource profiles in IT Asset Systems.<\/li>\n
7. Prepare assets track report containing updated locations of IT equipment and software installed in workstations, at concerned locations.<\/li>\n
8. Maintain IT used \/disposal assets per location.<\/li>\n
9. Maintain record of obsolete IT equipment at assigned locations for shifting to Al Dhow Information Systems workshop.<\/li>\n
10. Deploy patches, updates, remove\/install programs, force policies as per the management recommendation.<\/li>\n
11. Doing preventive maintenance, Cable arrangements, IT equipment\u2019s (external\/internal) maintenance ex PC, Laptop, telephone, printer etc, and IT room cleanliness as per IT ISO QMS standardization.<\/li>\n
12. Provide required specification of IT equipment\u2019s equipped with latest technology.<\/li>\n
13. Maintain shift\/amendments of the IT equipment\u2019s inter\/intra locations<\/li>\n<\/ol>\n

    <\/p>\n

    \u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/h2>\n

    \u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a<\/h2>\n

    \n
    • Skilled in remotely installing, upgrading, troubleshooting, and repairing (at the component level) any of the personal computers.<\/li>\n
    • Expert in the installation of client software and operating systems as per requirement.<\/li>\n
    • Adept professional with a thorough knowledge of upgrades and other activities of required hardware components.<\/li>\n<\/ul>\n

      <\/p>\n

      \u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a<\/h2>\n

      \u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/h2>\n

      \n

      \u0645\u0646\u0637\u0642\u0629 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/dt>\n

      \u0627\u0644\u0643\u0648\u064a\u062a, \u0627\u0644\u0643\u0648\u064a\u062a <\/dd>\n

      \u0642\u0637\u0627\u0639 \u0627\u0644\u0634\u0631\u0643\u0629<\/dt>\n

      \u0627\u0644\u0628\u064a\u0639 \u0628\u0627\u0644\u062a\u062c\u0632\u0626\u0629 \u0648\u0628\u0627\u0644\u062c\u0645\u0644\u0629<\/dd>\n

      \u0637\u0628\u064a\u0639\u0629 \u0639\u0645\u0644 \u0627\u0644\u0634\u0631\u0643\u0629<\/dt>\n

      \u0635\u0627\u062d\u0628 \u0639\u0645\u0644 (\u0627\u0644\u0642\u0637\u0627\u0639 \u0627\u0644\u062e\u0627\u0635)<\/dd>\n

      \u0627\u0644\u062f\u0648\u0631 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/dt>\n

      \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a<\/dd>\n

      \u0646\u0648\u0639 \u0627\u0644\u062a\u0648\u0638\u064a\u0641<\/dt>\n

      \u062f\u0648\u0627\u0645 \u0643\u0627\u0645\u0644<\/dd>\n

      \u0627\u0644\u0631\u0627\u062a\u0628 \u0627\u0644\u0634\u0647\u0631\u064a<\/dt>\n

      \u063a\u064a\u0631 \u0645\u062d\u062f\u062f<\/dd>\n

      \u0639\u062f\u062f \u0627\u0644\u0648\u0638\u0627\u0626\u0641 \u0627\u0644\u0634\u0627\u063a\u0631\u0629<\/dt>\n

      1<\/dd>\n<\/dl>\n

      \u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/h2>\n

      \u0627\u0644\u0645\u0631\u0634\u062d \u0627\u0644\u0645\u0641\u0636\u0644<\/h2>\n

      \n

      \u0645\u0646\u0637\u0642\u0629 \u0627\u0644\u0625\u0642\u0627\u0645\u0629<\/dt>\n

      \u0627\u0644\u0643\u0648\u064a\u062a<\/dd>\n<\/dl>\n

      \u0627\u0644\u0645\u0631\u0634\u062d \u0627\u0644\u0645\u0641\u0636\u0644<\/h2>\n

      Job Source<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

      Technical Support Officer
      \n\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/p>\n

      Job Summary\/Purpose
      \nProvide technical support for optimum performance of IT infrastructure.
      \nJob Responsibilities
      \nInstall, configure and upgrade Windows operating system, Office packages and other software on desktops as requested by end user.Upgrade PC memory, hardware and IT equipment\u2019s firmware.Periodic Monthly checkup for Windows, Microsoft Office and Adobe updates at user workstations in assigned locations.Analyze hardware\/software problems reported through IT Service Request and send hardware unit to Al Dhow Information Systems workshop for further investigation or replacement.Verify availability of barcode identification numbers on new IT equipments and dispatch to respective locations after approval from Senior Group Manager, IT.Update asset records of concerned resource profiles in IT Asset Systems.Prepare assets track report containing updated locations of IT equipment and software installed in workstations, at concerned locations.Main..<\/p>\n","protected":false},"author":2,"featured_media":40604,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","spay_email":"","footnotes":""},"categories":[11,73],"tags":[],"class_list":["post-328364","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-11","category-73"],"jetpack_featured_media_url":"https:\/\/wathefty.com\/jobs\/wp-content\/uploads\/2022\/07\/\u0648\u0638\u0627\u0626\u0641-\u0627\u0644\u0623\u0631\u062f\u0646.png","_links":{"self":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/328364","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/comments?post=328364"}],"version-history":[{"count":0,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/328364\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media\/40604"}],"wp:attachment":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media?parent=328364"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/categories?post=328364"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/tags?post=328364"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}