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{"id":319913,"date":"2023-01-13T15:56:22","date_gmt":"2023-01-13T12:56:22","guid":{"rendered":"https:\/\/wathefty.com\/jobs\/2023\/01\/13\/customer-service-executive-17\/"},"modified":"2023-01-13T15:56:22","modified_gmt":"2023-01-13T12:56:22","slug":"customer-service-executive-17","status":"publish","type":"post","link":"https:\/\/wathefty.com\/jobs\/2023\/01\/13\/customer-service-executive-17\/","title":{"rendered":"Customer Service Executive"},"content":{"rendered":"

Customer Service Executive\t<\/p>\n

\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/h2>\n
Major Duties and Responsibilities:<\/p>\n
1. Processing store orders accurately.<\/p>\n
2. Attending day to day store issues and providing resolution or coordination assistance of the same.<\/p>\n
3. Issuance of approved credit notes and debit notes<\/p>\n
4. Handling of premiums<\/p>\n
5. Management of exceptional items \u2013 switch over\u2019s and contingencies.<\/p>\n
6. Generation accurate reports on MMBL performance and McD\u2019s issues<\/p>\n
7. May be necessary to undertake tasks not covered in the above and will be discussed, agreed and managed as and when required.<\/p>\n
8. Commitment to the support and compliance of Corporate Social Responsibility (CSR) projects<\/p>\n
9. Handling Customer complaints <\/p>\n
10.Communicating with McD Restaurants on all DC matters, late deliveries, products depletion, New products info etc<\/p>\n

\u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a<\/h2>\n
Qualifications<\/p>\n
Behavioural Competencies<\/p>\n
\n
Experience in warehouse and distribution \/ or FMCG will be an advantage.<\/li>\n
University\/Relevant degree accountancy will be an advantage<\/li>\n<\/ul>\n
\u00b7 Strong and effective communication skills<\/p>\n
\u00b7 Flexible approach to working timings<\/p>\n
\u00b7 Detail and customer-service oriented<\/p>\n
\u00b7 Positive attitude and Excellent Team player.<\/p>\n
Technical Competencies<\/p>\n
Other Requirements<\/p>\n
\n
Computer literate with Advance Excel, Word &PowerPoint skills<\/li>\n
Fluent with speak, read and write English(Arabic an added advantage)<\/li>\n
Knowledge in WMS system , preferred<\/li>\n<\/ul>\n
\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/h2>\n
\n
\u0645\u0646\u0637\u0642\u0629 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/dt>\n
\u062f\u0628\u064a, \u0627\u0644\u0625\u0645\u0627\u0631\u0627\u062a \u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0627\u0644\u0645\u062a\u062d\u062f\u0629 <\/dd>\n
\u0642\u0637\u0627\u0639 \u0627\u0644\u0634\u0631\u0643\u0629<\/dt>\n
\u0627\u0644\u0645\u0637\u0627\u0639\u0645 \u0648\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0637\u0639\u0627\u0645<\/dd>\n
\u0637\u0628\u064a\u0639\u0629 \u0639\u0645\u0644 \u0627\u0644\u0634\u0631\u0643\u0629<\/dt>\n
\u0635\u0627\u062d\u0628 \u0639\u0645\u0644 (\u0627\u0644\u0642\u0637\u0627\u0639 \u0627\u0644\u062e\u0627\u0635)<\/dd>\n
\u0627\u0644\u062f\u0648\u0631 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/dt>\n
\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0645\u0631\u0643\u0632 \u0627\u0644\u0625\u062a\u0635\u0627\u0644<\/dd>\n
\u0646\u0648\u0639 \u0627\u0644\u062a\u0648\u0638\u064a\u0641<\/dt>\n
\u062f\u0648\u0627\u0645 \u0643\u0627\u0645\u0644<\/dd>\n
\u0627\u0644\u0631\u0627\u062a\u0628 \u0627\u0644\u0634\u0647\u0631\u064a<\/dt>\n
$1,500 – $2,000<\/dd>\n
\u0639\u062f\u062f \u0627\u0644\u0648\u0638\u0627\u0626\u0641 \u0627\u0644\u0634\u0627\u063a\u0631\u0629<\/dt>\n
1<\/dd>\n<\/dl>\n
\u0644\u0644\u062a\u0642\u062f\u0645 \u0639\u0644\u0649 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"
Customer Service Executive
\n\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/p>\n
Major Duties and Responsibilities:
\n 1. Processing store orders accurately.
\n2. Attending day to day store issues and providing resolution or coordination assistance of the same.
\n3. Issuance of approved credit notes and debit notes
\n4. Handling of premiums
\n5. Management of exceptional items \u2013 switch over\u2019s and contingencies.
\n6. Generation accurate reports on MMBL performance and McD\u2019s issues
\n7. May be necessary to undertake tasks not covered in the above and will be discussed, agreed and managed as and when required.
\n8. Commitment to the support and compliance of Corporate Social Responsibility (CSR) projects
\n9. Handling Customer complaints
\n10.Communicating with McD Restaurants on all DC matters, late deliveries, products depletion, New products info etc<\/p>\n
\u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a
\n Qualifications
\n Behavioural Competencies
\n Experience in warehouse and distribution \/ or FMCG will be an advantage.University\/Relevant degree accountancy will be an advantage \u00b7 Strong..<\/p>\n","protected":false},"author":2,"featured_media":40604,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","spay_email":"","footnotes":""},"categories":[18,33],"tags":[],"class_list":["post-319913","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-_","category-__"],"jetpack_featured_media_url":"https:\/\/wathefty.com\/jobs\/wp-content\/uploads\/2022\/07\/\u0648\u0638\u0627\u0626\u0641-\u0627\u0644\u0623\u0631\u062f\u0646.png","_links":{"self":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/319913","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/comments?post=319913"}],"version-history":[{"count":0,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/319913\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media\/40604"}],"wp:attachment":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media?parent=319913"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/categories?post=319913"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/tags?post=319913"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}