Assistant Operations Manager\t<\/p>\n

\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/h2>\n

Job Description: Assistant Operations Manager<\/p>\n

Role Details<\/p>\n

Role <\/p>\n

Details<\/p>\n

Role name<\/p>\n

Assistant Operations Manager<\/p>\n

Reports to<\/p>\n

Operations Manager<\/p>\n

Direct report<\/p>\n

n\/a<\/p>\n

<\/p>\n

Responsibilities<\/p>\n

Responsibilities<\/p>\n

Details & tasks<\/p>\n

Bookings management and recording<\/p>\n

\n
• Support in handling all bookings, modifications and cancellations according to the club\u2019s policies and procedures<\/li>\n
• Provide support to the operations manager in the day to day running of the facility<\/li>\n
• Responsible for operating all bookings channels, including mobile phone, WhatsApp, Instagram, PA application and any other channel<\/li>\n
• Diligently record booking and players data in a timely and structured manner<\/li>\n<\/ul>\n

  Reception & players support<\/p>\n

  \n
  • Maintain presence at the reception, greeting incoming visitors and assisting them throughout the journey <\/li>\n
  • Proactively support players at the club, and assist them before, during and after gameplay<\/li>\n<\/ul>\n

    Tournament and classes preparation and support<\/p>\n

    \n
    • After agreement with management, lead on preparation of tournaments per the agreed format <\/li>\n
    • Assist in preparation of tournaments, reaching out to players, fulfilling tournament sign ups, and making sure the tournament runs as planned <\/li>\n
    • Support in organizing bookings with the coaches and setting up classes<\/li>\n<\/ul>\n

      Shop & Sales<\/p>\n

      \n
      • Manage all sales in the shop during shift, while maintaining sufficient knowledge around the display merchandise <\/li>\n
      • Record sales in a timely and agreed manner per the provided sheets<\/li>\n
      • Provide any helpful insights on customer behavior, such as information on items of high demand or certain price sensitivity issues<\/li>\n<\/ul>\n

        Facility management and supervision <\/p>\n

        \n
        • Treat this facility as your home, ensuring the facility is clean and neat at all times<\/li>\n
        • Monitoring schedules and attendance of all service providers, including the cleaners, gardener, maintenance teams<\/li>\n
        • Ensure availability of toiletries and detergents, and notify Operations Manager when orders for procurement is needed <\/li>\n<\/ul>\n

          Social Media Support<\/p>\n

          \n
          • Support in creating content to be uploaded on Instagram on a daily basis<\/li>\n
          • Liaise with the marketing team to add captions and provide the required videography and photography<\/li>\n<\/ul>\n

            Club & Sport Promotion<\/p>\n

            \n
            • Be an advocate of the sport and the club inside and outside working hours<\/li>\n
            • Treat players and visitors with utmost respect and provide the needed support<\/li>\n<\/ul>\n

              <\/p>\n

              <\/p>\n

              <\/p>\n

              <\/p>\n

              <\/p>\n

              \u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a<\/h2>\n

              Qualifications<\/p>\n

              Professional Experience & skills<\/p>\n

              \n
              • 1-2 years of hands-on experience in managing sports clubs and working directly with visitors and customers of sports facilities <\/li>\n
              • Ability to record information, maintain trackers and produce reports diligently and regularly<\/li>\n
              • Excellent people and communication skills, preferably in English and Arabic<\/li>\n
              • Ability to communicate issues and information upward to the Operations Manager<\/li>\n
              • Maintain professional & friendly conduct while dealing with players and visitors <\/li>\n<\/ul>\n

                Education <\/p>\n

                \n
                • Diploma or Bachelor\u2019s Degree in Sports, Hospitality, Administration or any related fields<\/li>\n<\/ul>\n

                  Language<\/p>\n

                  \n
                  • Fluency in Arabic, good command of English <\/li>\n<\/ul>\n

                    <\/p>\n

                    \u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/h2>\n

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                    \u0627\u0644\u0625\u062f\u0627\u0631\u0629<\/dd>\n

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                    1<\/dd>\n<\/dl>\n

                    \u0627\u0644\u0645\u0631\u0634\u062d \u0627\u0644\u0645\u0641\u0636\u0644<\/h2>\n

                    \n

                    \u0627\u0644\u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u0645\u0647\u0646\u064a<\/dt>\n

                    \u0645\u0628\u062a\u062f\u0626 \u0627\u0644\u062e\u0628\u0631\u0629<\/dd>\n

                    \u0639\u062f\u062f \u0633\u0646\u0648\u0627\u062a \u0627\u0644\u062e\u0628\u0631\u0629<\/dt>\n

                    \u0627\u0644\u062d\u062f \u0627\u0644\u0623\u062f\u0646\u0649: 1 \u0627\u0644\u062d\u062f \u0627\u0644\u0623\u0642\u0635\u0649: 3<\/dd>\n

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                    \u0627\u0644\u0623\u0631\u062f\u0646<\/dd>\n

                    \u0627\u0644\u0634\u0647\u0627\u062f\u0629<\/dt>\n

                    \u0628\u0643\u0627\u0644\u0648\u0631\u064a\u0648\u0633\/ \u062f\u0628\u0644\u0648\u0645 \u0639\u0627\u0644\u064a<\/dd>\n<\/dl>\n

                    \u0644\u0644\u062a\u0642\u062f\u0645 \u0639\u0644\u0649 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

                    Assistant Operations Manager
                    \n\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/p>\n

                    Job Description: Assistant Operations Manager
                    \nRole Details
                    \nRole
                    \nDetails
                    \nRole name
                    \nAssistant Operations Manager
                    \nReports to
                    \nOperations Manager
                    \nDirect report
                    \n n\/a<\/p>\n

                    Responsibilities
                    \nResponsibilities
                    \nDetails & tasks
                    \nBookings management and recording
                    \nSupport in handling all bookings, modifications and cancellations according to the club\u2019s policies and proceduresProvide support to the operations manager in the day to day running of the facilityResponsible for operating all bookings channels, including mobile phone, WhatsApp, Instagram, PA application and any other channelDiligently record booking and players data in a timely and structured mannerReception & players support
                    \nMaintain presence at the reception, greeting incoming visitors and assisting them throughout the journey Proactively support players at the club, and assist them before, during and after gameplayTournament and classes preparation and support
                    \nAfter agreement with management, lead..<\/p>\n","protected":false},"author":2,"featured_media":12861,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","spay_email":"","footnotes":""},"categories":[32,3],"tags":[],"class_list":["post-316429","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-__","category-3"],"jetpack_featured_media_url":"https:\/\/wathefty.com\/jobs\/wp-content\/uploads\/2022\/06\/20245885_1421686584575593_7362247120580106475_n.png","_links":{"self":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/316429","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/comments?post=316429"}],"version-history":[{"count":0,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/316429\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media\/12861"}],"wp:attachment":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media?parent=316429"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/categories?post=316429"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/tags?post=316429"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}