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{"id":313360,"date":"2023-01-08T13:42:38","date_gmt":"2023-01-08T10:42:38","guid":{"rendered":"https:\/\/wathefty.com\/jobs\/2023\/01\/08\/it-technical-support-17\/"},"modified":"2023-01-08T13:42:38","modified_gmt":"2023-01-08T10:42:38","slug":"it-technical-support-17","status":"publish","type":"post","link":"https:\/\/wathefty.com\/jobs\/2023\/01\/08\/it-technical-support-17\/","title":{"rendered":"IT Technical Support"},"content":{"rendered":"

IT Technical Support\t<\/p>\n

\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/h2>\n
\n
Perform Installation, configuration and troubleshooting of POS systems and associated backend systems <\/li>\n
System management (Admin and configuration) of application solutions, back-end infrastructure and cloud platform <\/li>\n
Managed all IT installed systems and infrastructure aligned to SOP (standard operating procedure) \u2022 Assist in coordinating the execution of system testing and deployment <\/li>\n
Providing technical support on-site or via remote-access systems <\/li>\n
Ensures alignment to SLA for high level of IT systems and infrastructure availability <\/li>\n
Evaluates the systems issues and provides technical direction to other IT support where required <\/li>\n
Collaborates with other business units to offer suggestions and resolve issues <\/li>\n
Assist in Improving the work processes and implement required automation according to the requirements of the stakeholders <\/li>\n
Escalation and follow up with IT Seniors \/ Vendors for hardware malfunctions, software issues, and networking problems <\/li>\n
Ensure quality reporting deliverables within organization guidelines, policies, and procedures<\/li>\n<\/ul>\n
\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/h2>\n
\u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a<\/h2>\n
\u2022 Technology\/Computer Engineering or equivalent <\/p>\n
\u2022 Good Experience on POS retail system\u2019s \/ Pharmacies <\/p>\n
\u2022 Min 3 years of IT support experience <\/p>\n
\u2022 Experience in Window Servers, Basic LAN and WAN troubleshooting <\/p>\n
\u2022 Working knowledge of SQL <\/p>\n
\u2022 Ability to troubleshoot complex hardware and software issues. <\/p>\n
\u2022 Resilient and result focus team player with a strong work ethic <\/p>\n
\u2022 Good interpersonal skills <\/p>\n
\u2022 Driver license + Car<\/p>\n
\u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a<\/h2>\n
\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/h2>\n
\n
\u0645\u0646\u0637\u0642\u0629 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/dt>\n
\u0627\u0644\u0643\u0648\u064a\u062a, \u0627\u0644\u0643\u0648\u064a\u062a <\/dd>\n
\u0642\u0637\u0627\u0639 \u0627\u0644\u0634\u0631\u0643\u0629<\/dt>\n
\u0627\u0644\u0628\u064a\u0639 \u0628\u0627\u0644\u062a\u062c\u0632\u0626\u0629 \u0648\u0628\u0627\u0644\u062c\u0645\u0644\u0629<\/dd>\n
\u0637\u0628\u064a\u0639\u0629 \u0639\u0645\u0644 \u0627\u0644\u0634\u0631\u0643\u0629<\/dt>\n
\u0634\u0631\u0643\u0629 \u062a\u0648\u0638\u064a\u0641<\/dd>\n
\u0627\u0644\u062f\u0648\u0631 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/dt>\n
\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a<\/dd>\n
\u0646\u0648\u0639 \u0627\u0644\u062a\u0648\u0638\u064a\u0641<\/dt>\n
\u062f\u0648\u0627\u0645 \u0643\u0627\u0645\u0644<\/dd>\n
\u0627\u0644\u0631\u0627\u062a\u0628 \u0627\u0644\u0634\u0647\u0631\u064a<\/dt>\n
\u063a\u064a\u0631 \u0645\u062d\u062f\u062f<\/dd>\n
\u0639\u062f\u062f \u0627\u0644\u0648\u0638\u0627\u0626\u0641 \u0627\u0644\u0634\u0627\u063a\u0631\u0629<\/dt>\n
1<\/dd>\n<\/dl>\n
\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/h2>\n
\u0627\u0644\u0645\u0631\u0634\u062d \u0627\u0644\u0645\u0641\u0636\u0644<\/h2>\n
\n
\u0639\u062f\u062f \u0633\u0646\u0648\u0627\u062a \u0627\u0644\u062e\u0628\u0631\u0629<\/dt>\n
\u0627\u0644\u062d\u062f \u0627\u0644\u0623\u062f\u0646\u0649: 5 \u0627\u0644\u062d\u062f \u0627\u0644\u0623\u0642\u0635\u0649: 7<\/dd>\n
\u0645\u0646\u0637\u0642\u0629 \u0627\u0644\u0625\u0642\u0627\u0645\u0629<\/dt>\n
\u0627\u0644\u0643\u0648\u064a\u062a<\/dd>\n
\u0627\u0644\u062c\u0646\u0633<\/dt>\n
\u0630\u0643\u0631<\/dd>\n
\u0627\u0644\u062c\u0646\u0633\u064a\u0629<\/dt>\n
\u0627\u0644\u0647\u0646\u062f<\/dd>\n
\u0627\u0644\u0639\u0645\u0631<\/dt>\n
\u0627\u0644\u062d\u062f \u0627\u0644\u0623\u062f\u0646\u0649: 35 \u0627\u0644\u062d\u062f \u0627\u0644\u0623\u0642\u0635\u0649: 40<\/dd>\n<\/dl>\n
\u0627\u0644\u0645\u0631\u0634\u062d \u0627\u0644\u0645\u0641\u0636\u0644<\/h2>\n
Job Source<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"
IT Technical Support
\n\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/p>\n
Perform Installation, configuration and troubleshooting of POS systems and associated backend systems System management (Admin and configuration) of application solutions, back-end infrastructure and cloud platform Managed all IT installed systems and infrastructure aligned to SOP (standard operating procedure) \u2022 Assist in coordinating the execution of system testing and deployment Providing technical support on-site or via remote-access systems Ensures alignment to SLA for high level of IT systems and infrastructure availability Evaluates the systems issues and provides technical direction to other IT support where required Collaborates with other business units to offer suggestions and resolve issues Assist in Improving the work processes and implement required automation according to the requirements of the stakeholders Escalation and follow up with IT Seniors \/ Vendors for hardware malfunctions, software issues, and networking problems Ensure qu..<\/p>\n","protected":false},"author":2,"featured_media":40604,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","spay_email":"","footnotes":""},"categories":[11,73],"tags":[],"class_list":["post-313360","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-11","category-73"],"jetpack_featured_media_url":"https:\/\/wathefty.com\/jobs\/wp-content\/uploads\/2022\/07\/\u0648\u0638\u0627\u0626\u0641-\u0627\u0644\u0623\u0631\u062f\u0646.png","_links":{"self":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/313360","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/comments?post=313360"}],"version-history":[{"count":0,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/313360\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media\/40604"}],"wp:attachment":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media?parent=313360"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/categories?post=313360"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/tags?post=313360"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}