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IKEA Food Cashier | IKEA | Oman ( Omani Only )<\/p>\n
KEY ROLE-SPECIFIC ACCOUNTABILITIES: <\/p>\n
CUSTOMERS<\/p>\n
\u2022Ensure our guests are always in focus and strive to make them smile. Meet and serve our guests showing empathy and care. Willing to listen and support them with an attitude based on the IKEA values.<\/p>\n
\u2022Lead by example and a good ambassador for the IKEA store in all contact with our guests, and give them a good reason to return again and again.<\/p>\n
\u2022Always look at our store through the eyes of our customers. Have a daily dialogue with our guests to get continuous feedback about their experiences and to learn more about their needs and wants, then act based on their input.<\/p>\n
\u2022Ensure our guests have a great shopping experience always throughout the day.<\/p>\n
\u2022Ensuring that company's customers are well-attended to, assuring their needs is satisfied.<\/p>\n
\u2022Work efficiently and effectively in order to minimize queues.<\/p>\n
\u2022Maintaining clean and orderly checkout areas.<\/p>\n
\u2022Ensuring and maintaining adequate stock of printed stationary at required stock level.<\/p>\n
COMMERCIAL<\/p>\n
\u2022Responsibility of coordinating the area of food safety in the store. <\/p>\n
\u2022Ensure that IKEA Food Safety programs are implemented and followed in the store. . <\/p>\n
\u2022Build relationships with relevant national and local authorities, auditors and suppliers. <\/p>\n
\u2022Be well updated on current and upcoming national legislation on food safety. <\/p>\n
\u2022Ensure that all IKEA FOOD co-workers are familiar with CASY (incident reporting). <\/p>\n
\u2022Ensure that the IKEA FOOD Team knows how to act if an incident occurs through the Emergency Management Team. <\/p>\n
\u2022Initiate and follow up of investigations caused by incidents concerning national and international range. <\/p>\n
PEOPLE<\/p>\n
\u2022Actively work with the Chef to increase his knowledge and expertise in all areas of production<\/p>\n
\u2022Ensure the correct use of equipment at all times and reports breakdown or failure to the Chef<\/p>\n
\u2022Attend and participates in training sessions as required<\/p>\n
\u2022Perform other related functions that may be assigned from time to time<\/p>\n
OPERATIONS<\/p>\n
\u2022Work actively to make the IKEA store successful and high performing, today and tomorrow by attracting visitors, achieving sales growth and reasonable profitability, ensuring the satisfaction of guests and co-workers, and excellent operational performance as measured through our defined Key Performance Indicators (KPIs).<\/p>\n
\u2022Ensure the implementation and follow-up of the SOP rules and guidelines.<\/p>\n
\u2022Receiving payment by cash, check, credit cards, vouchers, or automatic debits. Follow the SOP pertaining to cash handling.<\/p>\n
\u2022Computing and recording transactions and ensuring 100% accuracy for all register transactions.<\/p>\n
\u2022Counting and recording the float before trading begins and upon close of trading.<\/p>\n
\u2022Cash handling and safe custody of collected cash.<\/p>\n
About you:<\/p>\n
You will assist IKEA Food team in ensuring the efficient production of food in the section as per the set standards, procedures, customer requirements, and cost guidelines. Maintaining clean and orderly checkout areas whilst serving customers with great Customer Service skills. Follow SOPs including counting and recording the float before trading begins and upon close of trading in order to reduce losses.<\/p>\n
What\u2019s more, we believe that you have the following knowledge, capabilities and motivation:<\/p>\n
\u2022Live and share the IKEA values every day<\/p>\n
\u2022Previous service environment experience, ideally sales or hospitality – Minimum of 2 years.<\/p>\n
\u2022Must have a strong customer focus<\/p>\n
\u2022Must have the ability to work in a high-volume, fast-paced, and constantly changing retail environment<\/p>\n
\u2022Must have multitasking capabilities<\/p>\n
\u2022Must be computer literate<\/p>\n