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{"id":302502,"date":"2022-12-28T14:02:00","date_gmt":"2022-12-28T11:02:00","guid":{"rendered":"https:\/\/wathefty.com\/jobs\/2022\/12\/28\/qa-customer-excellence-engineer\/"},"modified":"2022-12-28T14:02:00","modified_gmt":"2022-12-28T11:02:00","slug":"qa-customer-excellence-engineer","status":"publish","type":"post","link":"https:\/\/wathefty.com\/jobs\/2022\/12\/28\/qa-customer-excellence-engineer\/","title":{"rendered":"QA &amp; customer excellence engineer"},"content":{"rendered":"<p>QA &amp; customer excellence engineer\t<\/p>\n<h2>\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/h2>\n<p>Raya Foods; a subsidiary of Raya Holding for Financial Investments is looking to hire a QA &amp; customer excellence engineer with the below job responsibilities and qualifications:<\/p>\n<p>Key job responsibilities:<\/p>\n<ul>\n<li>Coordinate with Quality Managers to discuss and resolve product quality issues raised by customers<\/li>\n<li>Update customers in a timely fashion regarding the status of quality issues or any requests.<\/li>\n<li>Participate in product quality planning and control process based on customer\u2019s specifications and requirements.<\/li>\n<li>Inform quality management team regarding customer feedback and expectations on product\u2019s quality.<\/li>\n<li>Prepare and update all necessary quality reports as required by customers<\/li>\n<li>Train and guide quality management team in identifying and developing problem solving methodologies to resolve quality issues.<\/li>\n<li>Responsible for new product development activities to avoid quality issues.<\/li>\n<li>Address customer issues in a timely manner to ensure customer satisfaction<\/li>\n<\/ul>\n<h2>\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/h2>\n<h2>\u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a<\/h2>\n<ul>\n<li>Ownership <\/li>\n<li>Functional Skills<\/li>\n<li>Ideas presentation and Taking initiative <\/li>\n<li>Continuous Learning <\/li>\n<li>Customer Centricity<\/li>\n<li>Good awareness of testing methods, GMP<\/li>\n<li>Familiarity with 7 quality tools.<\/li>\n<li>Familiarity with BRC &amp; 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