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The Documentation Officer is responsible for the proper handling of customs and port documentation, handling of delivery orders, the release of cargo release notes to customers against payments of dues, and proper endorsed documents. Follow up on documentation requirements with local customers as well as overseas principals.<\/p>\n
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Job Responsibilities<\/p>\n
Responsibilities include but are not limited to: <\/p>\n
\u2022 Collecting delivery orders from Shipping lines and informing consignee for collection of the same via e-mails, fax & phone calls.<\/p>\n
\u2022 Billing & Closing of files for Cash\/Credit customers after releasing documents for Air & Sea shipments.<\/p>\n
\u2022 Follow-up of payments.<\/p>\n
\u2022 Collecting delivery orders from shipping lines and forwarding them for clearance purposes.<\/p>\n
\u2022 Sending the documents to respective ministries for obtaining the permissions required in order to custom clear the shipments.<\/p>\n
\u2022 Coordinating with transporters & customers for delivery of shipments after clearance.<\/p>\n
\u2022 Handling customer\u2019s & agents queries via-e-mails and phones.<\/p>\n
\u2022 Routing of air freight & sea freight shipments.<\/p>\n
\u2022 Preparation of quotations for customers\/agents.<\/p>\n
\u2022 Preparing weekly\/monthly MIS reports for the management for internal and external purposes.<\/p>\n
\u2022 Customs clearance of AIR & SEA shipments.<\/p>\n
\u2022 Complete handling of LCL Consolidation containers.<\/p>\n
\u2022 Preparing manifest and delivery orders.<\/p>\n
\u2022 Billing of transporters & clearing agents after delivery\/clearance of shipments.<\/p>\n
\u2022 Billing & Invoicing of files for the customer\/agents after delivery.<\/p>\n
\u2022 Forwarding new sales inquiries to the sales coordinator\/ sales executives.<\/p>\n
\u2022 Coordinating with freight forwarding agents both overseas and domestic.<\/p>\n
\u2022 Handling various other works given by the management.<\/p>\n
\u2022 Meeting set deadlines as per the management and the customers.<\/p>\n
\u2022 Sending reports to overseas agents.<\/p>\n
\u2022 Minimum qualification of \u2018Secondary School certificate\u2019 with proven work experience in the same position.<\/p>\n
\u2022 2 years of shipping knowledge & documentation.<\/p>\n
\u2022 Good knowledge of Custom\/Port Rules and regulations.<\/p>\n
\u2022 Experience in Freight Forwarding \/ NVOCC \/ Air Freight shipments.<\/p>\n
\u2022 Good telephone manners \/ Customer handling.<\/p>\n
\u2022 Fair knowledge of Arabic speaking to deal with local customers.<\/p>\n
\u2022 Experience and good knowledge of the local shipping documentation. <\/p>\n
\u2022 Requirement, Local customs regulations and clearance procedures.<\/p>\n
\u2022 Necessary computer operating skills of MS office skills<\/p>\n