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{"id":271904,"date":"2022-11-29T17:43:48","date_gmt":"2022-11-29T14:43:48","guid":{"rendered":"https:\/\/wathefty.com\/jobs\/2022\/11\/29\/customer-service-advisor-english-speaker-8\/"},"modified":"2022-11-29T17:43:48","modified_gmt":"2022-11-29T14:43:48","slug":"customer-service-advisor-english-speaker-8","status":"publish","type":"post","link":"https:\/\/wathefty.com\/jobs\/2022\/11\/29\/customer-service-advisor-english-speaker-8\/","title":{"rendered":"Customer Service Advisor- English Speaker"},"content":{"rendered":"<ul>\n<li>Handle customers\u2019 interactions.<\/li>\n<li>Communicate with customers\u2019 via multiple channels.<\/li>\n<li>Answer all incoming requests and address customers\u2019 inquiries in a timely manner.<\/li>\n<li>Log all necessary interaction details as instructed.<\/li>\n<li>Re-direct requests as per the set processes and take full information as required.<\/li>\n<li>Follow company procedures when handling incoming and outgoing interactions with the ability to resolve and close issues.<\/li>\n<li>Escalate issues or unresolved queries to the Team Leader or Supervisor as directed.<\/li>\n<\/ul>\n<p>The minimum requirements for this position are;<\/p>\n<ul>\n<li>Candidate must be fluent in <strong>English <\/strong>(<strong>minimum level B1<\/strong>) and Arabic.<\/li>\n<li>Excellent communication (written, verbal and listening skills) in both languages.<\/li>\n<li>Ability to work alternating shifts; weekends and holidays based on business needs.<\/li>\n<li><strong>Advanced customer service skills.<\/strong><\/li>\n<li>Problem solving and analytical thinking.<\/li>\n<li>Reporting skills.<\/li>\n<\/ul>\n<p><a href=https:\/\/www.akhtaboot.com\/en\/jordan\/jobs\/amman\/154541-Customer-Service-Advisor--English-Speaker--at-CRYSTEL> \u0644\u0644\u062a\u0642\u062f\u064a\u0645 \u0639\u0644\u0649 \u0627\u0644\u0648\u0638\u064a\u0641\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0645\u0648\u0642\u0639 \u0627\u0644\u0623\u0635\u0644\u064a<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Handle customers\u2019 interactions.<br \/>\n\tCommunicate with customers\u2019 via multiple channels.<br \/>\n\tAnswer all incoming requests and address customers\u2019 inquiries in a timely manner.<br \/>\n\tLog all necessary interaction details as instructed.<br \/>\n\tRe-direct requests as per the set processes and take full information as required.<br \/>\n\tFollow company procedures when handling incoming and outgoing interactions with the ability to resolve and close issues.<br \/>\n\tEscalate issues or unresolved queries to the Team Leader or Supervisor as directed.<\/p>\n<p>The minimum requirements for this position are;<\/p>\n<p>\tCandidate must be fluent in English (minimum level B1) and Arabic.<br \/>\n\tExcellent communication (written, verbal and listening skills) in both languages.<br \/>\n\tAbility to work alternating shifts; weekends and holidays based on business needs.<br \/>\n\tAdvanced customer service skills.<br \/>\n\tProblem solving and analytical thinking.<br \/>\n\tReporting skills.<\/p>\n","protected":false},"author":2,"featured_media":40604,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","spay_email":"","footnotes":""},"categories":[43,3],"tags":[],"class_list":["post-271904","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-_","category-3"],"jetpack_featured_media_url":"https:\/\/wathefty.com\/jobs\/wp-content\/uploads\/2022\/07\/\u0648\u0638\u0627\u0626\u0641-\u0627\u0644\u0623\u0631\u062f\u0646.png","_links":{"self":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/271904","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/comments?post=271904"}],"version-history":[{"count":0,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/271904\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media\/40604"}],"wp:attachment":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media?parent=271904"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/categories?post=271904"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/tags?post=271904"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}