Officer Chargeback\t<\/p>\n

\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/h2>\n

Key Accountabilities<\/p>\n

\n
• Ensure all the processing of Acquiring and Issuing scheme Chargeback, ATM Disputes and NAPS transaction is processed as per the scheme regulations.<\/li>\n
• Resolve\/ respond to queries or escalations received from branches, Sales, Business, and Call Centre in a timely manner.<\/li>\n
• Quality check the disputes processed by team members, and guide them to take correct actions.<\/li>\n
• Managing Nostro suspense\u2019s without any ageing and pending.<\/li>\n
• Ensure chargeback details are provided to Cards settlement team timely.<\/li>\n
• Receiving Arbitration cases and providing recommendation. <\/li>\n
• Monitor all the disputes queue and clearing the aged cases within TAT.<\/li>\n
• Validate the suspense account proof sheet and all open items are action swiftly to avoid any financial loss.<\/li>\n
• Validate write-off recommendation and verify the supporting document checklist provided by the processor.<\/li>\n
• Validate daily, weekly, fortnightly, monthly, quarterly, half-yearly and yearly MIS for the respective activities prepared by the team.<\/li>\n
• Ensure monthly 1:1 meeting with your direct reports along with line manager is conducted, review performance and set expectation for the subsequent month goals as per agreed KPI.<\/li>\n
• Coach the team on Chargeback scheme procedural changes.<\/li>\n
• Handling all activities assigned by the line manager and department head.<\/li>\n
• Ensure all complaints are escalated to line management and resolution is provided.<\/li>\n<\/ul>\n

  <\/p>\n

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  \u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a<\/h2>\n

  Education<\/p>\n

  \n
  • Bachelor degree in Business\/Finance or equivalent<\/li>\n<\/ul>\n

    \u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a<\/h2>\n

    \u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/h2>\n

    \n

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    \u0642\u0637\u0631<\/dd>\n

    \u0642\u0637\u0627\u0639 \u0627\u0644\u0634\u0631\u0643\u0629<\/dt>\n

    \u0627\u0644\u0628\u0646\u0648\u0643<\/dd>\n

    \u0637\u0628\u064a\u0639\u0629 \u0639\u0645\u0644 \u0627\u0644\u0634\u0631\u0643\u0629<\/dt>\n

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    \u062f\u0648\u0627\u0645 \u0643\u0627\u0645\u0644<\/dd>\n

    \u0627\u0644\u0631\u0627\u062a\u0628 \u0627\u0644\u0634\u0647\u0631\u064a<\/dt>\n

    \u063a\u064a\u0631 \u0645\u062d\u062f\u062f<\/dd>\n

    \u0639\u062f\u062f \u0627\u0644\u0648\u0638\u0627\u0626\u0641 \u0627\u0644\u0634\u0627\u063a\u0631\u0629<\/dt>\n

    1<\/dd>\n<\/dl>\n

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    Original Article<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

    Officer Chargeback
    \n\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/p>\n

    Key Accountabilities
    \nEnsure all the processing of Acquiring and Issuing scheme Chargeback, ATM Disputes and NAPS transaction is processed as per the scheme regulations.Resolve\/ respond to queries or escalations received from branches, Sales, Business, and Call Centre in a timely manner.Quality check the disputes processed by team members, and guide them to take correct actions.Managing Nostro suspense\u2019s without any ageing and pending.Ensure chargeback details are provided to Cards settlement team timely.Receiving Arbitration cases and providing recommendation. Monitor all the disputes queue and clearing the aged cases within TAT.Validate the suspense account proof sheet and all open items are action swiftly to avoid any financial loss.Validate write-off recommendation and verify the supporting document checklist provided by the processor.Validate daily, weekly, fortnightly, monthly, quarterly, half-yearly and yearly MIS for the respective activities p..<\/p>\n","protected":false},"author":2,"featured_media":40604,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","spay_email":"","footnotes":""},"categories":[11,35],"tags":[],"class_list":["post-268857","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-11","category-__"],"jetpack_featured_media_url":"https:\/\/wathefty.com\/jobs\/wp-content\/uploads\/2022\/07\/\u0648\u0638\u0627\u0626\u0641-\u0627\u0644\u0623\u0631\u062f\u0646.png","_links":{"self":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/268857","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/comments?post=268857"}],"version-history":[{"count":0,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/268857\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media\/40604"}],"wp:attachment":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media?parent=268857"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/categories?post=268857"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/tags?post=268857"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}