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OBJECTIVE\/ PURPOSE OF THE JOB:<\/p>\n
Contributes to the achievement of the revenue objectives for the short term and long term sales target through effectively managing customer relationship, ensuring customer satisfaction and expanding customer base.<\/p>\n
<\/p>\n
Accountability\/Tasks<\/p>\n
o Works with the service and project Operation team to ensure quality services are delivered as agreed with the customer.<\/p>\n
o Coordinate with Finance team to ensure proper invoices are produced and payment are collected as agreed with the customer. Manage relationships with key customers at the opportunity management level<\/p>\n
o Create and expand customer base in line with Enterprise strategies by covering all of assigned accounts<\/p>\n
o Works with partners and suppliers regarding<\/p>\n
o Pricing information, new products, delivery issues and market coverage.<\/p>\n
o Responsible for preparing commercial proposals to customers and submit technical and commercial proposals to customers.<\/p>\n
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Others<\/p>\n
o Pipeline Report<\/p>\n
o Prepare costing sheets to view GP value achieved in each sale.<\/p>\n
o Keep up to date of latest technologies and products<\/p>\n
o Be up to date and research on emerging technologies impact on customers\u2019 business<\/p>\n
o Recommends new ideas to increase customer satisfaction and sales.<\/p>\n
o Recommends new markets to be covered<\/p>\n
o Recommends new products and new partnerships<\/p>\n
o Inputs in development of short ,medium and long term sales and organization strategy<\/p>\n
JOB REQUIREMENT<\/p>\n
Education and Qualification<\/p>\n
<\/p>\n
o University degree <\/p>\n
o Certification in Management Information Systems <\/p>\n
o MBA or\/and MIS is a plus<\/p>\n
<\/p>\n
Work Experience<\/p>\n
<\/p>\n
o At least 6 to 8 years sales experience in IT solutions<\/p>\n
o GCC experience is a plus<\/p>\n
<\/p>\n
Other role specifications required such as:<\/p>\n
<\/p>\n
o Language and proficiency (e.g. Fluent in both English and Arabic)<\/p>\n
o Computer proficiency level required (e.g. Advanced knowledge in MS Office suite)<\/p>\n
o Driving skills (e.g. Valid GCC light vehicle driving license required)<\/p>\n