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{"id":254953,"date":"2022-11-16T15:03:38","date_gmt":"2022-11-16T12:03:38","guid":{"rendered":"https:\/\/wathefty.com\/jobs\/2022\/11\/16\/customer-service-agent-11\/"},"modified":"2022-11-16T15:03:38","modified_gmt":"2022-11-16T12:03:38","slug":"customer-service-agent-11","status":"publish","type":"post","link":"https:\/\/wathefty.com\/jobs\/2022\/11\/16\/customer-service-agent-11\/","title":{"rendered":"Customer Service Agent"},"content":{"rendered":"<p>Customer Service Agent\t<\/p>\n<h2>\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/h2>\n<ul>\n<li>Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)<\/li>\n<li>Greet and welcome guests<\/li>\n<li>Answer questions and address complaints<\/li>\n<li>Answer all incoming calls and redirect them or keep messages<\/li>\n<li>Receive letters, packages etc. and distribute them<\/li>\n<li>Prepare outgoing mail by drafting correspondence, securing parcels etc.<\/li>\n<li>Check, sort and forward emails<\/li>\n<li>Monitor office supplies and place orders when necessary<\/li>\n<li>Keep updated records and files<\/li>\n<li>Monitor office expenses and costs<\/li>\n<li>Take up other duties as assigned (travel arrangements, schedules etc.)<\/li>\n<\/ul>\n<h2>\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/h2>\n<h2>\u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a<\/h2>\n<ul>\n<li>Proven experience as front desk representative, agent or relevant position<\/li>\n<li>Familiarity with office machines (e.g. fax, printer etc.)<\/li>\n<li>Knowledge of office management and basic bookkeeping<\/li>\n<li>Proficient in English (oral and written)<\/li>\n<li>Excellent knowledge of MS Office (especially Excel and Word)<\/li>\n<li>Strong communication and people skills<\/li>\n<li>Good organizational and multi-tasking abilities<\/li>\n<li>Problem-solving skills<\/li>\n<li>Customer service orientation<\/li>\n<li>Flexible to work in shifts<\/li>\n<\/ul>\n<h2>\u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a<\/h2>\n<h2>\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/h2>\n<dl>\n<dt>\u0645\u0646\u0637\u0642\u0629 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/dt>\n<dd> \u0627\u0644\u062f\u0648\u062d\u0629, \u0642\u0637\u0631 <\/dd>\n<dt>\u0642\u0637\u0627\u0639 \u0627\u0644\u0634\u0631\u0643\u0629<\/dt>\n<dd>\u0648\u0643\u0627\u0644\u0627\u062a \u0627\u0644\u062a\u0648\u0638\u064a\u0641<\/dd>\n<dt>\u0637\u0628\u064a\u0639\u0629 \u0639\u0645\u0644 \u0627\u0644\u0634\u0631\u0643\u0629<\/dt>\n<dd>\u0635\u0627\u062d\u0628 \u0639\u0645\u0644 (\u0627\u0644\u0642\u0637\u0627\u0639 \u0627\u0644\u062e\u0627\u0635)<\/dd>\n<dt>\u0627\u0644\u062f\u0648\u0631 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/dt>\n<dd>\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0645\u0631\u0643\u0632 \u0627\u0644\u0625\u062a\u0635\u0627\u0644<\/dd>\n<dt>\u0646\u0648\u0639 \u0627\u0644\u062a\u0648\u0638\u064a\u0641<\/dt>\n<dd>\u062f\u0648\u0627\u0645 \u0643\u0627\u0645\u0644<\/dd>\n<dt>\u0627\u0644\u0631\u0627\u062a\u0628 \u0627\u0644\u0634\u0647\u0631\u064a<\/dt>\n<dd>\u063a\u064a\u0631 \u0645\u062d\u062f\u062f<\/dd>\n<dt>\u0639\u062f\u062f \u0627\u0644\u0648\u0638\u0627\u0626\u0641 \u0627\u0644\u0634\u0627\u063a\u0631\u0629<\/dt>\n<dd>6<\/dd>\n<\/dl>\n<h2>\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/h2>\n<h2>\u0627\u0644\u0645\u0631\u0634\u062d \u0627\u0644\u0645\u0641\u0636\u0644<\/h2>\n<dl>\n<dt> \u0627\u0644\u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u0645\u0647\u0646\u064a<\/dt>\n<dd>\u0645\u0628\u062a\u062f\u0626 \u0627\u0644\u062e\u0628\u0631\u0629<\/dd>\n<dt>\u0639\u062f\u062f \u0633\u0646\u0648\u0627\u062a \u0627\u0644\u062e\u0628\u0631\u0629<\/dt>\n<dd>\u0627\u0644\u062d\u062f \u0627\u0644\u0623\u062f\u0646\u0649: 1<\/dd>\n<dt>\u0645\u0646\u0637\u0642\u0629 \u0627\u0644\u0625\u0642\u0627\u0645\u0629<\/dt>\n<dd>\u0642\u0637\u0631<\/dd>\n<dt>\u0627\u0644\u0634\u0647\u0627\u062f\u0629<\/dt>\n<dd>\u0628\u0643\u0627\u0644\u0648\u0631\u064a\u0648\u0633\/ \u062f\u0628\u0644\u0648\u0645 \u0639\u0627\u0644\u064a<\/dd>\n<\/dl>\n<h2>\u0627\u0644\u0645\u0631\u0634\u062d \u0627\u0644\u0645\u0641\u0636\u0644<\/h2>\n<p><a href=https:\/\/www.bayt.com\/ar\/qatar\/jobs\/customer-service-agent-4349642\/>Original Article<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer Service Agent<br \/>\n\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/p>\n<p>Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels etc.Check, sort and forward emailsMonitor office supplies and place orders when necessaryKeep updated records and filesMonitor office expenses and costsTake up other duties as assigned (travel arrangements, schedules etc.)<\/p>\n<p>\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<br \/>\n\u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a<br \/>\nProven experience as front desk representative, agent or relevant positionFamiliarity with office machines (e.g. fax, printer etc.)Knowledge of office management and basic bookkeepingProficient in English (oral and written)Excellent knowledge of MS Office (especially Excel and Word)Strong communication and people skillsGood organizational and multi-tasking abilitiesProblem-solving ..<\/p>\n","protected":false},"author":2,"featured_media":40604,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","spay_email":"","footnotes":""},"categories":[11,35],"tags":[],"class_list":["post-254953","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-11","category-__"],"jetpack_featured_media_url":"https:\/\/wathefty.com\/jobs\/wp-content\/uploads\/2022\/07\/\u0648\u0638\u0627\u0626\u0641-\u0627\u0644\u0623\u0631\u062f\u0646.png","_links":{"self":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/254953","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/comments?post=254953"}],"version-history":[{"count":0,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/254953\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media\/40604"}],"wp:attachment":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media?parent=254953"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/categories?post=254953"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/tags?post=254953"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}