Job Description<\/h2>\n

JOB DESCRIPTION
Role: <\/strong>Relationship Manager – Priority Banking
Division:<\/strong> Retail Banking
Location: <\/strong>Sharjah\/NE
Department:<\/strong> Priority Banking
ROLE PURPOSE:<\/strong>
To attract, deepen, grow and manage financial relationships with affluent clients, using full range of banking products and tools, utilizing a team-based approach to provide complete solutions to clients financial needs
RESPONSIBILITIES:<\/strong>
1.Client\/ Business Acquisition : <\/p>\n

\n
• Generating of new business via out marketing activities, gold center contacts and existing network<\/li>\n
• Increasing team revenue and productivity by cross- selling and up-selling.<\/li>\n
• Acquiring new to bank customers<\/li>\n
• Identifying new potential expansion locations<\/li>\n
• Converting in-bound and outbound leads to sales<\/li>\n
• Building a strong trust relationship with key customers<\/li>\n
• Maintaining a loyal pool of customers\/alliances who refer potential customers<\/li>\n
• Carrying out the function(s) of promoting the financial products.<\/li>\n
• Collection of the required information and data<\/li>\n
• Evaluation of the clients ability and appetite to handle the risks (Risk Profile) and the detailed functions associated therewith.<\/li>\n<\/ul>\n

  2.Channels Cooperation: <\/p>\n

  \n
  • Making referrals to other channels based on identified customer needs<\/li>\n
  • Smoothly implementing of Priority Banking services across surrounding branches<\/li>\n<\/ul>\n

    3.Management of service delivery: <\/p>\n

    \n
    • Monitoring service levels for customer satisfaction<\/li>\n
    • Customer retention efforts with personal involvement in complaint resolution, account closures and inquiries.<\/li>\n
    • Getting ad-hoc customer feedback.<\/li>\n<\/ul>\n

      4.Control and Risk Mitigation: <\/p>\n

      \n
      • Reviewing of credit applications<\/li>\n
      • Adhering to laid out processes and procedures<\/li>\n
      • Ensuring appropriate and adequate documentation<\/li>\n
      • Identifying trends of errors and proactively advice processes improvements<\/li>\n<\/ul>\n

        The competencies required to undertake this role and the level at which performance would be assessed as being satisfactory are:<\/strong>
        (1 – least desirable, 5 – max desirable)
        BEHAVIOURAL COMPETENCIES<\/strong>
        Customer Focus5
        Drive for Excellence4
        Integrity & Trust5
        Ownership3
        Decision Quality4
        Business Acumen 3
        Strategic Ability3
        Specialist Skills \/ Technical Knowledge, Technical Competencies Required for this role:<\/strong><\/p>\n

        \n
        • University degree or a recognized professional certificate.<\/li>\n
        • Experience of no less than three years in the area of the financial analysis, financial markets, investment, wealth management, or financial planning.<\/li>\n
        • Detailed knowledge of ADIB's Retail Banking products & services<\/li>\n
        • Experience in sales, product development or wealth advisory to priority banking customers\/ retail HNIs<\/li>\n
        • Broad knowledge of ADIB's Retail Credit & Operational Policies & Procedures<\/li>\n
        • Specific Knowledge of UAE banking practices , regulations & risks<\/li>\n
        • UAE Financial Rules & Regulations Certification<\/li>\n
        • International Certificate in Wealth and Investment Management (Level 3)<\/li>\n
        • Risk in Financial Services Certification<\/li>\n
        • International Certificate in Advanced Wealth Management (Level 4)<\/li>\n
        • Good Knowledge of competitors in the local market<\/li>\n
        • Must have led a team of professionals<\/li>\n
        • Detailed knowledge of service standards<\/li>\n
        • Training & Presentation skills<\/li>\n
        • Computer Skills<\/li>\n<\/ul>\n

          Previous experience:<\/strong>
          Minimum (5) years of Related Banking experience in U.A.E <\/p>\n

          Job Details<\/h2>\n

          Employment Types:<\/h3>\n

          Full time <\/p>\n

          Industry:<\/h3>\n

          Banking \/ Accounting \/ Financial Services <\/p>\n

          Function:<\/h3>\n

          Sales \/ Business Development <\/p>\n

          Roles:<\/h3>\n

          Customer Service Executive (Voice) <\/p>\n

          Skills:<\/h3>\n

          Relationship Manager – Priority Banking <\/p>\n

          \u0644\u0644\u062a\u0642\u062f\u0645 \u0639\u0644\u0649 \u0627\u0644\u0648\u0638\u064a\u0641\u0629 \u0627\u0636\u063a\u0637 \u0647\u0646\u0627<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

          Job Description
          \nJOB DESCRIPTION
          \nRole: Relationship Manager – Priority Banking
          \nDivision: Retail Banking
          \nLocation: Sharjah\/NE
          \nDepartment: Priority Banking
          \nROLE PURPOSE:
          \nTo attract, deepen, grow and manage financial relationships with affluent clients, using full range of banking products and tools, utilizing a team-based approach to provide complete solutions to clients financial needs
          \nRESPONSIBILITIES:
          \n1.Client\/ Business Acquisition : Generating of new business via out marketing activities, gold center contacts and existing networkIncreasing team revenue and productivity by cross- selling and up-selling.Acquiring new to bank customersIdentifying new potential expansion locationsConverting in-bound and outbound leads to salesBuilding a strong trust relationship with key customersMaintaining a loyal pool of customers\/alliances who refer potential customersCarrying out the function(s) of promoting the financial products.Collection of the required information and dataEvaluation of the cli..<\/p>\n","protected":false},"author":2,"featured_media":40604,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","spay_email":"","footnotes":""},"categories":[18,47],"tags":[],"class_list":["post-253694","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-_","category-47"],"jetpack_featured_media_url":"https:\/\/wathefty.com\/jobs\/wp-content\/uploads\/2022\/07\/\u0648\u0638\u0627\u0626\u0641-\u0627\u0644\u0623\u0631\u062f\u0646.png","_links":{"self":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/253694","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/comments?post=253694"}],"version-history":[{"count":0,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/253694\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media\/40604"}],"wp:attachment":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media?parent=253694"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/categories?post=253694"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/tags?post=253694"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}