Microsoft Support Engineer\t<\/p>\n

\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/h2>\n

Job Responsibilities: <\/p>\n

1. Level-1 support for MS system when onsite. Process support request face to face for end users<\/p>\n

2. Level-2 remote support when work in Dubai. Accept support tickets, process and close it in the service desk. Or escalate to Level-3 team to process and follow up.<\/p>\n

3. Provide Solutions proposal, implementation, and user training services<\/p>\n

<\/p>\n

Job Capability:<\/p>\n

1. Working language is English. Either of second languages will be preferred: Hindi or Arabic<\/p>\n

2. Good at expressing and coordinating communication skills with customers<\/p>\n

3. Understand the ITIL frameworks and support service workflows<\/p>\n

\u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a<\/h2>\n

Job Skills:<\/p>\n

1. Fully and deeply understand Microsoft Infrastructure and products. MS certificates such as MCSE, MCDBA or other certificates holder will be preferred.<\/p>\n

2. 3+ years support experience in MS Server configuration, security and trouble shooting<\/p>\n

3. 3+ years support experience in MS Server, AD, Exchange, Hyper-V, Skype<\/p>\n

4. 3+ years support experience in the support of MS PC desktop applications such as O365, Brower, Skype\/Teams<\/p>\n

5. Experienced in MS SQL server administration<\/p>\n

6. Routine PC maintenance includes but is not limited to SCCM-related events processing, patch management, software or applications management, OS image packages update, assets management, etc.<\/p>\n

7. SCCM & Intune hybrid architecture planning, deployment and maintenance including but not limited to software or applications, devices, configurations, patches, assets, permissions and site planning and management.<\/p>\n

8. SCCM\/SEP creation, deployment, and maintenance <\/p>\n

9. SCCM\/SEP creation, deployment, maintenance, and patching for OS<\/p>\n

\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/h2>\n

\n

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\u062f\u0628\u064a, \u0627\u0644\u0625\u0645\u0627\u0631\u0627\u062a \u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0627\u0644\u0645\u062a\u062d\u062f\u0629 <\/dd>\n

\u0642\u0637\u0627\u0639 \u0627\u0644\u0634\u0631\u0643\u0629<\/dt>\n

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\u0627\u0644\u0647\u0646\u062f\u0633\u0629<\/dd>\n

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\u062f\u0648\u0627\u0645 \u0643\u0627\u0645\u0644<\/dd>\n

\u0627\u0644\u0631\u0627\u062a\u0628 \u0627\u0644\u0634\u0647\u0631\u064a<\/dt>\n

\u063a\u064a\u0631 \u0645\u062d\u062f\u062f<\/dd>\n

\u0639\u062f\u062f \u0627\u0644\u0648\u0638\u0627\u0626\u0641 \u0627\u0644\u0634\u0627\u063a\u0631\u0629<\/dt>\n

1<\/dd>\n<\/dl>\n

\u0627\u0644\u0645\u0631\u0634\u062d \u0627\u0644\u0645\u0641\u0636\u0644<\/h2>\n

\n

\u0639\u062f\u062f \u0633\u0646\u0648\u0627\u062a \u0627\u0644\u062e\u0628\u0631\u0629<\/dt>\n

\u0627\u0644\u062d\u062f \u0627\u0644\u0623\u062f\u0646\u0649: 3 \u0627\u0644\u062d\u062f \u0627\u0644\u0623\u0642\u0635\u0649: 3<\/dd>\n

\u0627\u0644\u062c\u0646\u0633<\/dt>\n

\u0630\u0643\u0631<\/dd>\n<\/dl>\n

\u0644\u0644\u062a\u0642\u062f\u0645 \u0639\u0644\u0649 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Microsoft Support Engineer
\n\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/p>\n

Job Responsibilities:
\n1. Level-1 support for MS system when onsite. Process support request face to face for end users
\n2. Level-2 remote support when work in Dubai. Accept support tickets, process and close it in the service desk. Or escalate to Level-3 team to process and follow up.
\n3. Provide Solutions proposal, implementation, and user training services<\/p>\n

Job Capability:
\n1. Working language is English. Either of second languages will be preferred: Hindi or Arabic
\n2. Good at expressing and coordinating communication skills with customers
\n3. Understand the ITIL frameworks and support service workflows<\/p>\n

\u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a
\nJob Skills:
\n1. Fully and deeply understand Microsoft Infrastructure and products. MS certificates such as MCSE, MCDBA or other certificates holder will be preferred.
\n2. 3+ years support experience in MS Server configuration, security and trouble shooting
\n3. 3+ years support experience in MS Server, AD, Exchange, Hyper-V, Skype
\n4. 3+ ye..<\/p>\n","protected":false},"author":2,"featured_media":40604,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","spay_email":"","footnotes":""},"categories":[18,33],"tags":[],"class_list":["post-244521","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-_","category-__"],"jetpack_featured_media_url":"https:\/\/wathefty.com\/jobs\/wp-content\/uploads\/2022\/07\/\u0648\u0638\u0627\u0626\u0641-\u0627\u0644\u0623\u0631\u062f\u0646.png","_links":{"self":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/244521","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/comments?post=244521"}],"version-history":[{"count":0,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/244521\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media\/40604"}],"wp:attachment":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media?parent=244521"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/categories?post=244521"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/tags?post=244521"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}