\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u0629: <\/p>\n

POSITION SNAPSHOT<\/strong><\/p>\n

Location: Jordan<\/p>\n

Company: Nestl\u00e9<\/p>\n

Department: Order to Cash<\/p>\n

Full-time<\/p>\n

Hindi Language Speakers Are Preferred<\/strong><\/p>\n

Main Purpose of Job:<\/strong><\/p>\n

To manage all type of customer requests and solve or assign to correct owner. This role is also responsible for tele sales whilst developing relationships with customers<\/p>\n

A Day in the Life<\/strong>:<\/p>\n

\n
• Capture telephone demand within the service level agreement to drive efficiency in demand capture process for inbound and outbound processes<\/li>\n
• Professional and timely handling of all customer enquiries related to payment and orders by utilizing the 360-visibility tool<\/li>\n
• Assign correct owners to customer request based on identified reason<\/li>\n
• Recording of customer feedback from all areas of O2C processes<\/li>\n
• Capture Voice of Customer and external surveys to learn customer perception and expectation.<\/li>\n
• Provide basic technical solution and document requests by customer<\/li>\n
• Am I a good fit?<\/li>\n
• 1 to 2 years of Customer service in similar market environment<\/li>\n
• 1 to 2 years in Sales Customer Administration or Call Centre or Direct Sales<\/li>\n
• Operational experience in logistic functions (optional)<\/li>\n
• Experience working in strong team environment and able to use problem solving skills.<\/li>\n
• Excellent written& oral communication skills.<\/li>\n<\/ul>\n

  \u0627\u0636\u063a\u0637 \u0644\u062a\u0642\u062f\u064a\u0645 \u0637\u0644\u0628<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

  \u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u0629: POSITION SNAPSHOT<\/p>\n

  Location: Jordan<\/p>\n

  Company: Nestl\u00e9<\/p>\n

  Department: Order to Cash<\/p>\n

  Full-time<\/p>\n

  Hindi Language Speakers Are Preferred<\/p>\n

  Main Purpose of Job:<\/p>\n

  To manage all type of customer requests and solve or assign to correct owner. This role is also responsible for tele sales whilst developing relationships with customers<\/p>\n

  A Day in the Life:<\/p>\n

  Capture telephone demand within the service level agreement to drive efficiency in demand capture process for inbound and outbound processes
  \nProfessional and timely handling of all customer enquiries related to payment and orders by utilizing the 360-visibility tool
  \nAssign correct owners to customer request based on identified reason
  \nRecording of customer feedback from all areas of O2C processes
  \nCapture Voice of Customer and external surveys to learn customer perception and expectation.
  \nProvide basic technical solution and document requests by customer
  \nAm I a good fit?
  \n1 to 2 years of Customer service in similar market environment
  \n1 to..<\/p>\n","protected":false},"author":1,"featured_media":224639,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","spay_email":"","footnotes":""},"categories":[61,3],"tags":[],"class_list":["post-224637","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category--jobs-services","category-3"],"jetpack_featured_media_url":"https:\/\/wathefty.com\/jobs\/wp-content\/uploads\/2022\/10\/828-502.jpg","_links":{"self":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/224637","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/comments?post=224637"}],"version-history":[{"count":1,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/224637\/revisions"}],"predecessor-version":[{"id":224641,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/224637\/revisions\/224641"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media\/224639"}],"wp:attachment":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media?parent=224637"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/categories?post=224637"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/tags?post=224637"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}