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{"id":219558,"date":"2022-10-29T11:07:27","date_gmt":"2022-10-29T08:07:27","guid":{"rendered":"https:\/\/wathefty.com\/jobs\/2022\/10\/29\/%d8%aa%d8%b9%d9%84%d9%86-%d8%b4%d8%b1%d9%83%d8%a9-%d9%86%d8%b3%d8%aa%d9%84%d9%87-%d8%b9%d9%86-%d8%ad%d8%a7%d8%ac%d8%aa%d9%87%d8%a7-%d8%a7%d9%84%d9%89-%d9%85%d9%88%d8%b8%d9%81%d9%8a-%d9%83%d9%88-3\/"},"modified":"2022-10-29T11:07:30","modified_gmt":"2022-10-29T08:07:30","slug":"%d8%aa%d8%b9%d9%84%d9%86-%d8%b4%d8%b1%d9%83%d8%a9-%d9%86%d8%b3%d8%aa%d9%84%d9%87-%d8%b9%d9%86-%d8%ad%d8%a7%d8%ac%d8%aa%d9%87%d8%a7-%d8%a7%d9%84%d9%89-%d9%85%d9%88%d8%b8%d9%81%d9%8a-%d9%83%d9%88-3","status":"publish","type":"post","link":"https:\/\/wathefty.com\/jobs\/2022\/10\/29\/%d8%aa%d8%b9%d9%84%d9%86-%d8%b4%d8%b1%d9%83%d8%a9-%d9%86%d8%b3%d8%aa%d9%84%d9%87-%d8%b9%d9%86-%d8%ad%d8%a7%d8%ac%d8%aa%d9%87%d8%a7-%d8%a7%d9%84%d9%89-%d9%85%d9%88%d8%b8%d9%81%d9%8a-%d9%83%d9%88-3\/","title":{"rendered":"\u062a\u0639\u0644\u0646 \u0634\u0631\u0643\u0629 \u0646\u0633\u062a\u0644\u0647 \u0639\u0646 \u062d\u0627\u062c\u062a\u0647\u0627 \u0627\u0644\u0649 \u0645\u0648\u0638\u0641\u064a \u0643\u0648\u0644 \u0633\u0646\u062a\u0631"},"content":{"rendered":"<h2>\u0646\u0638\u0631\u0629 \u0639\u0627\u0645\u0629<\/h2>\n<p>\t\t\t\t\t\u062a\u0639\u0644\u0646 \u0634\u0631\u0643\u0629 \u0646\u0633\u062a\u0644\u0647 \u0639\u0646 \u062d\u0627\u062c\u062a\u0647\u0627 \u0627\u0644\u0649 \u0645\u0648\u0638\u0641\u064a \u0643\u0648\u0644 \u0633\u0646\u062a\u0631<\/p>\n<p>\u062a\u0639\u0644\u0646 \u0634\u0631\u0643\u0629 \u0646\u0633\u062a\u0644\u0647 \u0639\u0646 \u062d\u0627\u062c\u062a\u0647\u0627 \u0627\u0644\u0649 :<\/p>\n<p>Call Center Agent<\/p>\n<p>Location: Jordan<\/p>\n<p>Company: Nestl\u00e9<\/p>\n<p>Department: Order to Cash<\/p>\n<p>Full-time<\/p>\n<p>Hindi Language Speakers Are Preferred<\/p>\n<p>Main Purpose of Job:<\/p>\n<p>To manage all type of customer requests and solve or assign to correct owner. This role is also responsible for tele sales whilst developing relationships with customers<\/p>\n<p>A Day in the Life:<\/p>\n<ul>\n<li>Capture telephone demand within the service level agreement to drive efficiency in demand capture process for inbound and outbound processes <\/li>\n<li>Professional and timely handling of all customer enquiries related to payment and orders by utilizing the 360-visibility tool <\/li>\n<li>Assign correct owners to customer request based on identified reason <\/li>\n<li>Recording of customer feedback from all areas of O2C processes <\/li>\n<li>Capture Voice of Customer and external surveys to learn customer perception and expectation. <\/li>\n<li>Provide basic technical solution and document requests by customer <\/li>\n<li>Am I a good fit? <\/li>\n<li>1 to 2 years of Customer service in similar market environment<\/li>\n<li>1 to 2 years in Sales Customer Administration or Call Centre or Direct Sales<\/li>\n<li>Operational experience in logistic functions (optional)<\/li>\n<li>Experience working in strong team environment and able to use problem solving skills. <\/li>\n<li>Excellent written&amp; oral communication skills.<\/li>\n<li>College\/University degree required<\/li>\n<li><a href=\"https:\/\/jobdetails.nestle.com\/job\/Amman-Call-Center-Agent-5719\/854161601\/?utm_source=linkedin\" rel=\"noreferrer noopener\" target=\"_blank\">https:\/\/jobdetails.nestle.com\/job\/Amman-Call-Center-Agent-5719\/854161601\/?utm_source=linkedin<\/a><\/li>\n<li>\n<p>\u0641\u064a \u0627\u064a \u0648\u0642\u062a \u062a\u0628\u062d\u062b \u0641\u064a\u0647 \u0639\u0646 \u0648\u0638\u0627\u0626\u0641 \u0627\u0643\u062a\u0628 \u0641\u064a \u062c\u0648\u062c\u0644 <em><strong>\u0641\u0631\u0635\u0629 \u0644\u0644\u0648\u0638\u0627\u0626\u0641<\/strong><\/em> \u0648 \u0633\u062a\u0638\u0647\u0631 \u0644\u0643 \u0627\u062d\u062f\u062b \u0627\u0644\u0648\u0638\u0627\u0626\u0641<br \/>\n<a href=\"https:\/\/t.me\/job4sah\" rel=\"noreferrer noopener\" target=\"_blank\">\u0627\u0634\u062a\u0631\u0643 \u0641\u064a \u0642\u0646\u0627\u062a\u0646\u0627 \u0639\u0644\u064a \u0627\u0644\u062a\u0644\u064a\u062c\u0631\u0627\u0645 \u0644\u0645\u0634\u0627\u0647\u062f\u0629 \u0627\u0644\u0648\u0638\u0627\u0626\u0641 \u0643\u0627\u0645\u0644\u0629 !<\/a><\/p>\n<p><a href=\"https:\/\/t.me\/job4sah\" rel=\"noreferrer noopener\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/wathefty.com\/jobs\/wp-content\/uploads\/2022\/10\/Untitled-1-335.jpg\" alt=\"\u0642\u0646\u0627\u0629 \u0641\u0631\u0635\u0629 \u0644\u0644\u0648\u0638\u0627\u0626\u0641 \"\/><\/a><\/p>\n<p>\u0642\u0646\u0627\u0629 \u0641\u0631\u0635\u0629 \u0644\u0644\u0648\u0638\u0627\u0626\u0641<\/p>\n<p>\u0639\u0644\u0649 \u0627\u0644\u062a\u064a\u0644\u064a\u062c\u0631\u0627\u0645<\/p>\n<p><a href=\"https:\/\/t.me\/job4sah\" rel=\"noreferrer noopener\" target=\"_blank\">https:\/\/t.me\/job4sah<\/a><\/p>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>\u0646\u0638\u0631\u0629 \u0639\u0627\u0645\u0629<br \/>\n\t\t\t\t\t\u062a\u0639\u0644\u0646 \u0634\u0631\u0643\u0629 \u0646\u0633\u062a\u0644\u0647 \u0639\u0646 \u062d\u0627\u062c\u062a\u0647\u0627 \u0627\u0644\u0649 \u0645\u0648\u0638\u0641\u064a \u0643\u0648\u0644 \u0633\u0646\u062a\u0631<\/p>\n<p>\u062a\u0639\u0644\u0646 \u0634\u0631\u0643\u0629 \u0646\u0633\u062a\u0644\u0647 \u0639\u0646 \u062d\u0627\u062c\u062a\u0647\u0627 \u0627\u0644\u0649 :<\/p>\n<p>Call Center Agent<\/p>\n<p>Location: Jordan<\/p>\n<p>Company: Nestl\u00e9<\/p>\n<p>Department: Order to Cash<\/p>\n<p>Full-time<\/p>\n<p>Hindi Language Speakers Are Preferred<\/p>\n<p>Main Purpose of Job:<\/p>\n<p>To manage all type of customer requests and solve or assign to correct owner. This role is also responsible for tele sales whilst developing relationships with customers<\/p>\n<p>A Day in the Life:<\/p>\n<p>Capture telephone demand within the service level agreement to drive efficiency in demand capture process for inbound and outbound processes<br \/>\nProfessional and timely handling of all customer enquiries related to payment and orders by utilizing the 360-visibility tool<br \/>\nAssign correct owners to customer request based on identified reason<br \/>\nRecording of customer feedback from all areas of O2C processes<br \/>\nCapture Voice of Customer and external surveys to learn customer perception and expectation.<br \/>\nProvide basic technical solution and document requests by custome..<\/p>\n","protected":false},"author":1,"featured_media":219559,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","spay_email":"","footnotes":""},"categories":[78,68],"tags":[],"class_list":["post-219558","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sajjil","category-68"],"jetpack_featured_media_url":"https:\/\/wathefty.com\/jobs\/wp-content\/uploads\/2022\/10\/Untitled-1-334.jpg","_links":{"self":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/219558","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/comments?post=219558"}],"version-history":[{"count":1,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/219558\/revisions"}],"predecessor-version":[{"id":219561,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/219558\/revisions\/219561"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media\/219559"}],"wp:attachment":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media?parent=219558"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/categories?post=219558"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/tags?post=219558"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}