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{"id":198253,"date":"2022-10-19T14:04:33","date_gmt":"2022-10-19T11:04:33","guid":{"rendered":"https:\/\/wathefty.com\/jobs\/2022\/10\/19\/customer-service-representative-119\/"},"modified":"2022-10-19T14:04:33","modified_gmt":"2022-10-19T11:04:33","slug":"customer-service-representative-119","status":"publish","type":"post","link":"https:\/\/wathefty.com\/jobs\/2022\/10\/19\/customer-service-representative-119\/","title":{"rendered":"Customer Service Representative"},"content":{"rendered":"<p>General Skills:<\/p>\n<p>&#8211; Located in Amman \/ Irbid<\/p>\n<p>&#8211; Excellent command of the English language.<\/p>\n<p>&#8211; Excellent communication skills<\/p>\n<p>&#8211; Very good writing and typing skills<\/p>\n<p>&#8211; Educational degree Diploma \/ Bachelor as a minimum.<\/p>\n<p>&#8211; Full availability for all shifts (Morning, Evening, and Night)<\/p>\n<p>&#8211; Good knowledge of basic computer skills (e.g. Microsoft Office, internet, e-mail)<\/p>\n<p>&#8211; Customer Service oriented<\/p>\n<p>&#8211; Call Center experience is a huge plus<\/p>\n<p><\/p>\n<p>Main Job Tasks and Responsibilities:<\/p>\n<p>&#8211; Communicating with customers over the phone or via none voice channels (Chat, Emails, and Social media)<\/p>\n<p>&#8211; Manage and resolve customer complaints<\/p>\n<p>&#8211; Identify and overcome objections<\/p>\n<p>&#8211; Able to handle calls or none voice channels in a pressure environment<\/p>\n<p>&#8211; Should be capable of handling issues and complaints with providing solutions to the customers<\/p>\n<p>&#8211; Should be fully aware of information related to the product or services of the organization<\/p>\n<p>&#8211; Display Time flexibility towards shifts as per work floor requirements<\/p>\n<p><\/p>\n<p>Skills<\/p>\n<ul>\n<li>Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.<\/li>\n<li>Adept in using customer relationship management software to offer the best client services.<\/li>\n<li>Adept in addressing client questions through effective telephonic conversation.<\/li>\n<li>Portraying impressive communication and interpersonal skills with good command of professional vocabulary.<\/li>\n<li>Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.<\/li>\n<li>Well-versed in handling digital tools and modern computer hardware.<\/li>\n<\/ul>\n<p><a href=https:\/\/jordan.tanqeeb.com\/ar\/jobs-in-jordan\/all\/jobs\/019158444.html>\u0644\u0644\u062a\u0642\u062f\u0645 \u0639\u0644\u0649 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>General Skills:<br \/>\n&#8211; Located in Amman \/ Irbid<br \/>\n&#8211; Excellent command of the English language.<br \/>\n&#8211; Excellent communication skills<br \/>\n&#8211; Very good writing and typing skills<br \/>\n&#8211; Educational degree Diploma \/ Bachelor as a minimum.<br \/>\n&#8211; Full availability for all shifts (Morning, Evening, and Night)<br \/>\n&#8211; Good knowledge of basic computer skills (e.g. Microsoft Office, internet, e-mail)<br \/>\n&#8211; Customer Service oriented<br \/>\n&#8211; Call Center experience is a huge plus<\/p>\n<p>Main Job Tasks and Responsibilities:<br \/>\n&#8211; Communicating with customers over the phone or via none voice channels (Chat, Emails, and Social media)<br \/>\n&#8211; Manage and resolve customer complaints<br \/>\n&#8211; Identify and overcome objections<br \/>\n&#8211; Able to handle calls or none voice channels in a pressure environment<br \/>\n&#8211; Should be capable of handling issues and complaints with providing solutions to the customers<br \/>\n&#8211; Should be fully aware of information related to the product or services of the organization<br \/>\n&#8211; Display Time flexibility towards shifts as per work floor requirements<\/p>\n<p>Skills<br \/>\nSkilled..<\/p>\n","protected":false},"author":2,"featured_media":40604,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","spay_email":"","footnotes":""},"categories":[38,3],"tags":[],"class_list":["post-198253","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-38","category-3"],"jetpack_featured_media_url":"https:\/\/wathefty.com\/jobs\/wp-content\/uploads\/2022\/07\/\u0648\u0638\u0627\u0626\u0641-\u0627\u0644\u0623\u0631\u062f\u0646.png","_links":{"self":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/198253","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/comments?post=198253"}],"version-history":[{"count":0,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/198253\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media\/40604"}],"wp:attachment":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media?parent=198253"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/categories?post=198253"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/tags?post=198253"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}