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{"id":195850,"date":"2022-10-18T12:50:35","date_gmt":"2022-10-18T09:50:35","guid":{"rendered":"https:\/\/wathefty.com\/jobs\/2022\/10\/18\/%d9%85%d8%b7%d9%84%d9%88%d8%a8-%d9%85%d9%88%d8%b8%d9%81%d9%8a%d9%86-%d8%ae%d8%af%d9%85%d8%a9-%d8%b9%d9%85%d9%84%d8%a7%d8%a1-%d9%88-%d9%83%d9%88%d9%84-%d8%b3%d9%86%d8%aa%d8%b1-%d9%85%d9%86-%d9%83%d9%84\/"},"modified":"2022-10-18T12:50:45","modified_gmt":"2022-10-18T09:50:45","slug":"%d9%85%d8%b7%d9%84%d9%88%d8%a8-%d9%85%d9%88%d8%b8%d9%81%d9%8a%d9%86-%d8%ae%d8%af%d9%85%d8%a9-%d8%b9%d9%85%d9%84%d8%a7%d8%a1-%d9%88-%d9%83%d9%88%d9%84-%d8%b3%d9%86%d8%aa%d8%b1-%d9%85%d9%86-%d9%83%d9%84","status":"publish","type":"post","link":"https:\/\/wathefty.com\/jobs\/2022\/10\/18\/%d9%85%d8%b7%d9%84%d9%88%d8%a8-%d9%85%d9%88%d8%b8%d9%81%d9%8a%d9%86-%d8%ae%d8%af%d9%85%d8%a9-%d8%b9%d9%85%d9%84%d8%a7%d8%a1-%d9%88-%d9%83%d9%88%d9%84-%d8%b3%d9%86%d8%aa%d8%b1-%d9%85%d9%86-%d9%83%d9%84\/","title":{"rendered":"\u0645\u0637\u0644\u0648\u0628 \u0645\u0648\u0638\u0641\u064a\u0646 \u062e\u062f\u0645\u0629 \u0639\u0645\u0644\u0627\u0621 \u0648 \u0643\u0648\u0644 \u0633\u0646\u062a\u0631 \u0645\u0646 \u0643\u0644\u0627 \u0627\u0644\u062c\u0646\u0633\u064a\u0646 \u0645\u0631\u062d\u0628 \u0628\u062d\u062f\u064a\u062b\u064a \u0627\u0644\u062a\u062e\u0631\u062c \u0644\u0644\u0639\u0645\u0644 \u0641\u064a \u0634\u0631\u0643\u0629 \u0643\u0628\u0631\u0649"},"content":{"rendered":"

\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u0629: <\/p>\n

Job Description and Requirements<\/p>\n

Handle customers\u2019 interactions<\/li>\n
Communicate with customers\u2019 via multiple channels<\/li>\n
Answer all incoming requests and address customers\u2019 problems in a timely manner<\/li>\n
Log all necessary interaction details as instructed<\/li>\n
Re-direct requests as per the set processes and take full information as required<\/li>\n
Follow company procedures when handling incoming and outgoing interactions with the ability to resolve and close issues<\/li>\n
Escalate issues or unresolved queries to the Team Leader or Supervisor as directed<\/li>\n<\/ul>\n
The minimum requirements for this position are;<\/p>\n
- Candidate must be fluent in English <\/strong>(minimum level B2<\/strong>) and Arabic<\/li>\n
- Excellent communication (written, verbal and listening skills) in both languages<\/li>\n
- Ability to work alternating shifts; weekends and holidays based on business needs<\/li>\n
- Customer service skills<\/strong><\/li>\n
- Problem solving and analytical thinking<\/li>\n
- Reporting skills<\/li>\n<\/ul>\n
  Send your CV to (hr@crystel.co)<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"
  \u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u0629: Job Description and Requirements<\/p>\n
  Handle customers\u2019 interactions
  \nCommunicate with customers\u2019 via multiple channels
  \nAnswer all incoming requests and address customers\u2019 problems in a timely manner
  \nLog all necessary interaction details as instructed
  \nRe-direct requests as per the set processes and take full information as required
  \nFollow company procedures when handling incoming and outgoing interactions with the ability to resolve and close issues
  \nEscalate issues or unresolved queries to the Team Leader or Supervisor as directed<\/p>\n
  The minimum requirements for this position are;<\/p>\n
  Candidate must be fluent in English (minimum level B2) and Arabic
  \nExcellent communication (written, verbal and listening skills) in both languages
  \nAbility to work alternating shifts; weekends and holidays based on business needs
  \nCustomer service skills
  \nProblem solving and analytical thinking
  \nReporting skills<\/p>\n
  Send your CV to (hr@crystel.co)<\/p>\n","protected":false},"author":1,"featured_media":195851,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","spay_email":"","footnotes":""},"categories":[61,3],"tags":[],"class_list":["post-195850","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category--jobs-services","category-3"],"jetpack_featured_media_url":"https:\/\/wathefty.com\/jobs\/wp-content\/uploads\/2022\/10\/D983D988D984_97.png","_links":{"self":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/195850","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/comments?post=195850"}],"version-history":[{"count":1,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/195850\/revisions"}],"predecessor-version":[{"id":195853,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/195850\/revisions\/195853"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media\/195851"}],"wp:attachment":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media?parent=195850"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/categories?post=195850"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/tags?post=195850"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}