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{"id":142406,"date":"2022-09-29T05:15:50","date_gmt":"2022-09-29T02:15:50","guid":{"rendered":"https:\/\/wathefty.com\/jobs\/2022\/09\/29\/customer-support-manager\/"},"modified":"2022-09-29T05:15:50","modified_gmt":"2022-09-29T02:15:50","slug":"customer-support-manager","status":"publish","type":"post","link":"https:\/\/wathefty.com\/jobs\/2022\/09\/29\/customer-support-manager\/","title":{"rendered":"Customer Support Manager"},"content":{"rendered":"<p>Customer Support Manager\t<\/p>\n<h2>\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/h2>\n<p>Job description<\/p>\n<p>We are looking for a motivated and experienced customer support manager to lead our customer support department. The customer support manager will be responsible for driving superior customer support to business clients through policies, procedures, and setting of goals.<\/p>\n<p>Customer Support Manager Responsibilities:<\/p>\n<p>Managing the customer support department\u2019s day-to-day functions.<\/p>\n<p>Responding to escalated customer support issues.<\/p>\n<p>Implementing customer support processes to enhance customer satisfaction.<\/p>\n<p>Formulating and revising customer support policies and promote their implementation.<\/p>\n<p><\/p>\n<h2>\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/h2>\n<h2>\u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a<\/h2>\n<p><\/p>\n<p><\/p>\n<p>Customer Support Manager Requirements:<\/p>\n<p>High school diploma or equivalent.<\/p>\n<p>Proven experience as a customer support specialist for more than 5 years of experience<\/p>\n<p>Speaking Arabic and English is required<\/p>\n<h2>\u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a<\/h2>\n<h2>\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/h2>\n<dl>\n<dt>\u0645\u0646\u0637\u0642\u0629 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/dt>\n<dd> \u0627\u0644\u0642\u0627\u0647\u0631\u0629, \u0645\u0635\u0631 <\/dd>\n<dt>\u0642\u0637\u0627\u0639 \u0627\u0644\u0634\u0631\u0643\u0629<\/dt>\n<dd>\u0627\u0644\u062a\u0633\u0648\u064a\u0642<\/dd>\n<dt>\u0637\u0628\u064a\u0639\u0629 \u0639\u0645\u0644 \u0627\u0644\u0634\u0631\u0643\u0629<\/dt>\n<dd>\u0635\u0627\u062d\u0628 \u0639\u0645\u0644 (\u0627\u0644\u0642\u0637\u0627\u0639 \u0627\u0644\u062e\u0627\u0635)<\/dd>\n<dt>\u0627\u0644\u062f\u0648\u0631 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/dt>\n<dd>\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0645\u0631\u0643\u0632 \u0627\u0644\u0625\u062a\u0635\u0627\u0644<\/dd>\n<dt>\u0646\u0648\u0639 \u0627\u0644\u062a\u0648\u0638\u064a\u0641<\/dt>\n<dd>\u062f\u0648\u0627\u0645 \u0643\u0627\u0645\u0644<\/dd>\n<dt>\u0627\u0644\u0631\u0627\u062a\u0628 \u0627\u0644\u0634\u0647\u0631\u064a<\/dt>\n<dd>\u063a\u064a\u0631 \u0645\u062d\u062f\u062f<\/dd>\n<dt>\u0639\u062f\u062f \u0627\u0644\u0648\u0638\u0627\u0626\u0641 \u0627\u0644\u0634\u0627\u063a\u0631\u0629<\/dt>\n<dd>1<\/dd>\n<\/dl>\n<h2>\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Customer Support Manager<br \/>\n\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/p>\n<p>Job description<br \/>\nWe are looking for a motivated and experienced customer support manager to lead our customer support department. The customer support manager will be responsible for driving superior customer support to business clients through policies, procedures, and setting of goals.<br \/>\nCustomer Support Manager Responsibilities:<br \/>\nManaging the customer support department\u2019s day-to-day functions.<br \/>\nResponding to escalated customer support issues.<br \/>\nImplementing customer support processes to enhance customer satisfaction.<br \/>\nFormulating and revising customer support policies and promote their implementation.<\/p>\n<p>\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<br \/>\n\u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a<\/p>\n<p>Customer Support Manager Requirements:<br \/>\nHigh school diploma or equivalent.<br \/>\nProven experience as a customer support specialist for more than 5 years of experience<br \/>\nSpeaking Arabic and English is required<\/p>\n<p>\u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a<br \/>\n\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/p>\n<p>\u0645\u0646\u0637\u0642\u0629 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<br \/>\n \u0627\u0644\u0642\u0627\u0647\u0631\u0629, \u0645\u0635\u0631 <\/p>\n<p>\u0642\u0637\u0627\u0639 \u0627\u0644\u0634\u0631\u0643\u0629<br \/>\n\u0627\u0644\u062a\u0633\u0648\u064a\u0642<\/p>\n<p>\u0637\u0628\u064a\u0639\u0629 \u0639\u0645\u0644 \u0627\u0644\u0634\u0631\u0643\u0629<br \/>\n\u0635\u0627\u062d\u0628 \u0639\u0645\u0644 (\u0627\u0644\u0642\u0637\u0627\u0639 \u0627\u0644\u062e\u0627\u0635)<\/p>\n<p>\u0627\u0644\u062f\u0648\u0631 \u0627\u0644\u0648\u0638..<\/p>\n","protected":false},"author":2,"featured_media":40604,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","spay_email":"","footnotes":""},"categories":[14,71],"tags":[],"class_list":["post-142406","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-_","category-71"],"jetpack_featured_media_url":"https:\/\/wathefty.com\/jobs\/wp-content\/uploads\/2022\/07\/\u0648\u0638\u0627\u0626\u0641-\u0627\u0644\u0623\u0631\u062f\u0646.png","_links":{"self":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/142406","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/comments?post=142406"}],"version-history":[{"count":0,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/posts\/142406\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media\/40604"}],"wp:attachment":[{"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/media?parent=142406"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/categories?post=142406"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wathefty.com\/jobs\/wp-json\/wp\/v2\/tags?post=142406"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}