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Description
Job Title:
Helpdesk Technician I
Job Location:
Kuwait
Job Responsibilities:<\/p>\n
Sit at help desk and respond to walk-in customer questions <\/p>\n
Field trouble calls via the phone and computer trouble ticketing system <\/p>\n
Perform laptop imaging and basic IP troubleshooting <\/p>\n
Build user accounts on the domain <\/p>\n
Add and remove computers from a Microsoft domain environment <\/p>\n
Assign user accounts to appropriate groups and permissions <\/p>\n
Build exchange mailboxes <\/p>\n
Troubleshoot user email issues <\/p>\n
Troubleshoot printers and map shared printers <\/p>\n
Document trouble calls and computer\/network actions for reporting purposes <\/p>\n
Field trouble calls via the phone and computer trouble ticketing system.
Job Requirements:<\/p>\n
Must be a U.S. Citizen <\/p>\n
2 years of operational experience <\/p>\n
Must be able to successfully pass a pre-employment drug screen and a comprehensive background check <\/p>\n
US Secret Clearance
Company Benefits:<\/p>\n
Medical, Dental, and Vision Insurance <\/p>\n
Flexible Spending Accounts <\/p>\n
401(k) Plan <\/p>\n
Company-paid Long-Term Disability <\/p>\n
Company-paid Life Insurance <\/p>\n
Paid Holidays and Vacation <\/p>\n
Employee Referral Program <\/p>\n
Employee Assistance Program <\/p>\n
Cell Phone Allowance <\/p>\n
Tuition Reimbursement (after one year)
Our Company
:
Headquartered in Atlanta, GA, Envistacom provides communications, cyber, and intelligence solutions, support services and technology to the U.S. DoD and coalition partners in aerospace, defense, and intelligence communities. Customers rely on Envistacom for rapid-response, secure technology solutions and subject-matter expertise to support mission critical operations.<\/p>\n
Envistacom is proud to be an Affirmative Action\/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Envistacom maintains a drug free workplace and performs pre-employment substance abuse testing and background checks.*<\/p>\n